Omtaler (30 081)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
3. oktober 2024

Rona understood my issue and sent me instructions to handle it.

fitnessfusionhq
USA
Over 1 år bruker appen
DSers svarte 10. oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. august 2024

Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed

Really Good Threads
USA
11 måneder bruker appen
DSers svarte 25. august 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. oktober 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
USA
Rundt 1 måned bruker appen
DSers svarte 15. oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6. november 2024

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

Ohana Holder
Spania
24 dager bruker appen
DSers svarte 7. november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31. juli 2024

Vivian helped me a lot with my problem on placing an order and making a payment because I had certain technical issues. Nevertheless she helped me and was able to replace the order so I could make the payment.

Very satisfied. Thank you so much!

OCATI
Tyskland
8 måneder bruker appen
DSers svarte 2. august 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. august 2024

Very fast and helpful. Understood my issue at once and managed to guide me so I not only got the orders right but also learnt how to not make the same mistakes later.

Cozy Play Time
USA
5 måneder bruker appen
DSers svarte 11. august 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. august 2024

“I received exceptional service from Vivian at DSers! I was having trouble getting a product delivered to another country, and she quickly identified that my current supplier wasn't delivering. With great patience and professionalism, Vivian guided me to change supplier, resolving the problem efficiently. I was very pleased with the assistance I received and I recommend DSers support, especially Vivian!”

blueskydiscount
USA
3 måneder bruker appen
DSers svarte 18. august 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. august 2024

Great customer service. I was helped quickly and they even uploaded a few products for me as I was getting error messages.

Patrick Finn
USA
Rundt 2 måneder bruker appen
DSers svarte 2. september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24. august 2024

So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.

Cosonix
Storbritannia
5 måneder bruker appen
DSers svarte 26. august 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. september 2024

The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.

Tanirtt
Frankrike
3 måneder bruker appen
DSers svarte 9. september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team