Omtaler (26 536)
Raffiner
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Etter vurdering
Olivia's exemplary assistance has been a true asset. Her dedication and expertise not only efficiently resolved my issue but also significantly enhanced my experience. Olivia's commitment to delivering top-tier customer service is commendable and left a lasting impact. I extend my sincere appreciation to Olivia for her exceptional help, which has undoubtedly contributed to a positive day.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great CS! Very helpful with everything. Also wonderful knowledge on all system and how to explain perfectly to help navigate
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Alice did a great job in helping me with mapping the product to my store. Really good and fast support team!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Update: Do not trust these people, today i talked to them again they are completely useless and liars.
I was told that I would be contacted by customer service, did not happen. After the upgrade everything got messed up, all the inventory gone, mappings gone, orders gone. It is completely bad and I am going thru all the mapping and orders one by one, for 1000 skus. I do not appreciate this and will probably switch if I find something else
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
I really appreciate your support Olivia, don't misunderstand that this is a script, all my problems are resolved in minutes, I will return to Dser and remember this support
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
so far it has been great customer service and care working with Lennon
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Recebi uma informação que esse APP, poderá não funcionar como o esperado. Porquê essa informação?
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Amity was amazing and patient and answered all my questions and helped me with my problem
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Tracy was an angel and helped me solve my problem!!! I couldn't place the order in my dsers account, and she solved it in a minute!!!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I found Chris to solve the problems I encountered in DSer who is a very good and responsible person. It was a good experience for me and made me feel at ease to continue using DSers.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team