Omtaler (30 387)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
11. september 2024

I had a fantastic experience with Dsers, and I want to give a special shoutout to Colleen from the support team. He was incredibly helpful and resolved my issue quickly and efficiently. His professionalism and patience made all the difference, and I couldn't be more grateful. Thanks again, Colleen, for the excellent service!

Blink Goods
India
Rundt 1 måned bruker appen
DSers svarte 17. september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. november 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Nederland
Rundt 1 måned bruker appen
DSers svarte 7. november 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. september 2024

The Dsers support Team is great. Took plenty of time for my paniking and solved the problem pretty quick. Big Thanks to Selena!

Damuria
Tyskland
6 måneder bruker appen
DSers svarte 8. september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. oktober 2024

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
Australia
Rundt 1 måned bruker appen
DSers svarte 27. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7. oktober 2024

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

FUSHIA
USA
Rundt 2 måneder bruker appen
DSers svarte 10. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25. september 2024

Great customer service by Jacinta who helped me very promptly !

PetPlanet
Bulgaria
5 måneder bruker appen
DSers svarte 8. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. oktober 2024

Super responsive agents on site, they help you with all your questions. Special shout out to Olivia, very kind and patient with me and my questions. 99% of their suppliers include VAT for EU markets and UK, sales tax on NA markets...etc. It saves you the hassle as a dropshipper. Once again, special thanks to Olivia :D

Luxo Lumens
Storbritannia
7 dager bruker appen
DSers svarte 10. oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. september 2024

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.

So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

Lifazen
Storbritannia
18 dager bruker appen
DSers svarte 8. oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. september 2024

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"

which sounds positive if true.

Grumpurrs
USA
13 dager bruker appen
DSers svarte 17. september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. oktober 2024

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
Storbritannia
30 dager bruker appen
DSers svarte 3. november 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team