DSers‑AliExpress Dropshipping , 24.741 recensies
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Demora muito o atendimento, no mínimo 2 horas pra me responderem. As falhas no processamento são mto recorrentes e isso é ruim!!!
Dear Bonno Store,
We sincerely apologize for the late reply! We made sure to handle your issue the first thing and top priority when our customer service team started to work. We received your message at 5 am China time and our customer service team started to work at 7 am. We are truly sorry to keep you waited for 2 hours and genuinely hoping for your understanding. Thank you for your feedback and support. Happy dropshipping with DSers!
DSers Team
I'm having problem with Dsers but just because of their support that is actually very good, I'm giving 4 stars.. So, I think every gonna be okay at the end...
colins with whom I chatted with was great. Hope you all get him when you need a little help. Thanks again colins for all your help.
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I used this app to begin my dropshipping business but I had a little problem. When I order with the app, I have an Ali Order No but when I try to make the payment on aliexpress, the Order No does not match.
Hi dear Selly sales team! Thank you for your review and sorry for this happened to you. Could you please contact support@dserpro.com to give more details about your issue? Especially clarify what is the order number and how it does not match. Dev team will check for you as quick as we can. Look forward to your contact.
Bon service client. Manque un peu de clarté dans les réponses mais en général reste bon. Ils sont très réactif. Application pas très facile à prendre en main
Good customer service and fast responses. Easy to use, but I would change a few things to make it more convenient, such as being able to delete images or variants through the app. You can only do this through Shopify, which makes it a little more time consuming. Hopefully they can change a few things to make it more convenient, but overall I am happy with the app.
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The app is great when you do not have a laptop or computer around. The customer service is usually spot on and helpful at all times. Makes running the store that much easier
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Many thanks to Mrs. Elaine, she helped me solve the problem
This is a great example of an ideal employee. Thank you, Elaine
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
i needed help with processing my first order with dser. i was having issues understanding mapping. they walked me through it.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
There are some glitches in the app that make it very annoying to use at times. However it is the best app for processing your orders. Customer service are very helpful and respond super quickly!
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team