Recensies (30.328)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 juni 2024

The app is great and when I had a problem, an attendant called Olivia gave me excellent help and solved my problem very quickly :))) I am very satisfied!

Creativity
Brazilië
11 maanden gebruiken de app
DSers heeft geantwoord 12 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 mei 2024

I just started my Shopify store and got my second order. I was a little confused as to how ther Dsers worked with mapping and with placing orders.

I asked for help from them and they were amazing! Chrissy helped me from start to finish immediately and was the greatest customer service rep I've ever dealt with. She walked me through everything properly and made sure I understood the whole process. She also walked me through setting it up properly in my shop. Thank you Chrissy so much ! I really appreciate it

Merkata
Canada
7 maanden gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 juni 2024

Myra has been an absolute lifesaver for me! She was incredibly knowledgeable and efficient in helping me solve my problem. Her dedication and expertise made the process smooth and stress-free. I highly recommend her services to anyone looking for top-notch support. Thank you, Myra, for your exceptional assistance

Magcubic
Verenigd Koninkrijk
28 dagen gebruiken de app
DSers heeft geantwoord 16 juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juni 2024

Excellent customer service, I would like to say thank you to Blanca she helped me a lot :)

Royal Home Luxury LLC
Georgië
3 maanden gebruiken de app
DSers heeft geantwoord 16 juni 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 juli 2024

Excellent service, assistance was very fast and efficient. 10/10

TEEDIZ
Frankrijk
13 dagen gebruiken de app
DSers heeft geantwoord 21 juli 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juni 2024

I recently had the pleasure of dealing with Wendy and I must say, the experience was exceptional. I was having some account issues that needed immediate attention, and Wendy was incredibly helpful throughout the entire process.

From the moment I reached out, Wendy’s friendly demeanor and positive attitude made me feel at ease. She listened patiently as I explained my situation, and it was clear that she genuinely cared about resolving my issues. Wendy was not only knowledgeable but also very efficient, quickly identifying the problem and walking me through the necessary steps to fix it.

I’m grateful for Wendy’s assistance and highly recommend her for any account-related support. Thank you, Wendy, for your outstanding service and for going above and beyond to help me out!

Global Grabs
Zuid-Afrika
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 2 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 juli 2024

Support einfach mega und super schnell, konnte mir auch bei jedem Problem schnell helfen. Der Support konnte meine Fragen und Probleme in meiner Sprache beantworten. Die App an sich ist auch extrem Essential für mich und bietet trotz, dass es Kostenlos ist, eine Menge an Möglichkeiten und Funktionen. Kann ich nur weiterempfehlen!

SimplyChoice
Duitsland
7 maanden gebruiken de app
DSers heeft geantwoord 18 juli 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 juni 2024

Goodnight! Tonight at 7:30 pm I needed support from DSER and was helped by a friendly and attentive analyst named Sandy, very professional and very knowledgeable, who helped me solve my problem between the DSER platform and Aliexpress. Therefore, my requests began to be processed and I would like to express my gratitude to the DSER representative. I loved the service!!!!

My name is, ISAAC +55 81 99266-3054 (zap)

WORLK SHOP
Brazilië
3 maanden gebruiken de app
DSers heeft geantwoord 10 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 september 2024

Great communication

FurandFrolics
Nigeria
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 8 september 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 juni 2024

helped me figure out some stuff i couldn't figure out by myself i was very fustrated you know how these computers are this person was promt and to the point thank you

FITNESS FOR KIDS
Canada
3 dagen gebruiken de app
DSers heeft geantwoord 24 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team