Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 november 2023

Me atendió Lena y lo hizo genial, me solucionó todo, recomiendo esta aplicación y el servicio de atención al cliente es rápido y muy bueno, son increibles y la aplicación funciona a la perfección, de momento muy bien asi que les pongo 5 estrellas y dejo este comentario con opinión muy positiva.
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Lena helped me and she did a great job, she solved everything for me, I recommend this application and the customer service is fast and very good, they are incredible and the application works perfectly, so far very good so I give them 5 stars and leave this comment with a very positive opinion.

EllaModas
Spanje
2 maanden gebruiken de app
DSers heeft geantwoord 29 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 oktober 2023

Wendy has been on the other end of my screen, helping and guiding. Today, I have gotten further in the amount of time spent than I have gotten since I started the store back in March. Today was a beautiful day of progress, and I gained understanding. I felt encouraged and excited to keep on furnishing the online store. Wendy said, push one item to the store to see how it looks. I admit I was apprehensive, but I listened. Let me tell you, I pushed four more products after that. I am super excited right now. Big Ups, Wendy, for your encouragement and guidance.

Liftedts
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 22 oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Bewerkt 31 oktober 2023

I received excellent support from BLANCA! She efficiently resolved my issue within minutes. I'm delighted with the assistance I received.

Due to the need to refine some of the configurations and requirements with Ali Express, EDEN has been immensely proactive in helping me out and guiding me with what I need to do with Ali Express, even thought the situation was not even directly related to Dsers, EDEN has gone above and beyond. Great support from Dsers, diligent and fast.

Destintus
Portugal
6 maanden gebruiken de app
DSers heeft geantwoord 26 oktober 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 oktober 2023

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
Verenigd Koninkrijk
8 maanden gebruiken de app
DSers heeft geantwoord 1 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 december 2023

Sou novo no mercado do dropshipping, precisei de auxilio e fui atendido pela Cynthia. Todas as minhas dúvidas foram resolvidas de maneira rápida e precisa, agora me sinto muito mais seguro para continuar minhas vendas, pois sem que se eu tiver qualquer problema, serei muito bem orientado. Muito obrigado!

Physica Fit
Brazilië
4 maanden gebruiken de app
DSers heeft geantwoord 13 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 november 2023

sandy really helped me with lots of information

Trade4more
Verenigd Koninkrijk
4 maanden gebruiken de app
DSers heeft geantwoord 29 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 november 2023

The app works great, and the customer support team is amazing. I would recommend it, used other apps in the past but I'm definitely staying with DSers!

Cosette US
Nederland
4 maanden gebruiken de app
DSers heeft geantwoord 21 november 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 mei 2024

excelente atención

GOOBU STORE
Colombia
14 dagen gebruiken de app
DSers heeft geantwoord 12 mei 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 februari 2024

Hola! La Agente Lucía me ayudó a mi problema, recomiendo el servicio y la aplicación de ella.

Rofetech
Spanje
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 november 2023

I recently had the pleasure of interacting with Neva from the customer service team, and I cannot express enough how grateful I am for her outstanding assistance. Neva went above and beyond to help me with the shipping process for my products, making the entire experience seamless and stress-free.

Her professionalism and attention to detail truly stood out, as she navigated through the intricacies of shipping logistics with finesse. Neva not only provided timely updates but also offered valuable insights to ensure my products reached their destination promptly and in perfect condition.

What sets Neva apart is not just her expertise but also her genuine commitment to customer satisfaction. Her friendly demeanor and willingness to go the extra mile made a significant impact on my overall experience. It's evident that Neva takes great pride in her role, and her dedication to ensuring customer success is truly commendable.

In a world where exceptional customer service is increasingly rare, Neva's performance deserves recognition. I believe her exemplary service merits a raise, as she consistently embodies the values of dedication, reliability, and genuine care for the customer.

Thank you, Neva, for your invaluable assistance and for setting a standard of excellence in customer service. Your efforts have not gone unnoticed, and I look forward to future interactions knowing I'm in capable and caring hands.

Volxes
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 14 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team