Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 mei 2024

I'm writing to wholeheartedly recommend VIA, the virtual assistant who assisted me with DSERS. VIA's performance exceeded expectations in every way, making them an invaluable asset.

Proficiency and Accuracy: VIA consistently demonstrated a deep understanding of DSERS, expertly handling tasks and answering questions with exceptional accuracy. Their knowledge base proved comprehensive, and they were adept at applying it to my specific needs within DSERS.

Efficiency and Speed: VIA's responsiveness was remarkable. They consistently delivered results promptly, minimizing wait times and maximizing productivity. This efficiency was particularly helpful in the fast-paced environment of DSERS.

Communication and Clarity: VIA's communication style was clear, concise, and professional. They ensured I fully understood all information conveyed, and their explanations were easy to follow. Additionally, VIA actively listened to my questions and requests, ensuring their responses were directly relevant and addressed my needs precisely.

Problem-Solving and Initiative: VIA wasn't merely a task-completor; they excelled at problem-solving. When encountering an obstacle within DSERS, VIA would proactively suggest solutions and workarounds, saving valuable time and ensuring a smooth workflow.

Positive and Supportive Demeanor: VIA's positive and supportive demeanor made interacting with them a pleasure. Their helpful and encouraging attitude fostered a productive and collaborative work environment.

In Conclusion:

VIA's exceptional proficiency, efficiency, communication skills, problem-solving abilities, and positive attitude make them an outstanding virtual assistant. Their invaluable assistance within DSERS significantly enhanced my productivity and ensured a smooth and successful experience. I highly recommend VIA to anyone seeking a top-notch virtual assistant.

Trendiverse.co.uk
Verenigd Koninkrijk
16 dagen gebruiken de app
DSers heeft geantwoord 7 mei 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 maart 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
België
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 13 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 mei 2024

Isak answered me quickly and gave me a good solution to my problem. Everything great!

Pesos
Duitsland
4 maanden gebruiken de app
DSers heeft geantwoord 28 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 april 2024

Sherry, did an exceptional Job, i couldnt wish, for some better support, thank you very very much!!

SafySafe
Zwitserland
7 maanden gebruiken de app
DSers heeft geantwoord 18 april 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

20 mei 2024

Sandy assisted me with my order just now. Her attention to detail and prompt responses were a lifesaver. Thank you for addressing all my questions and providing excellent guidance.

Zylo123
Verenigde Arabische Emiraten
4 maanden gebruiken de app
DSers heeft geantwoord 21 mei 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 april 2024

I had a problem with my account and the link with the supplier, Marry from the costumer service was very helpful and solved my problem.

SNAP2BUY
Australië
8 maanden gebruiken de app
DSers heeft geantwoord 11 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 april 2024

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
Zweden
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 23 april 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 mei 2024

As a new DSers user, I received outstanding live chat support from Isla! She explained why the issue occurred, gave me step-by-step help to resolve it, and confirmed that I was completely satisfied.

Paulette's Picks
Verenigde Staten
29 dagen gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 maart 2024

Sandy helped me to resolve the problem that occured with my no show product with an hour. we tried many solutions. Finally we made it. Thank you, Sandy!

Home Living Mall
Hongkong SAR van China
3 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Bewerkt 17 april 2024

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Seduction Aisle
Jamaica
21 dagen gebruiken de app
DSers heeft geantwoord 14 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team