Recensies (30.328)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 februari 2024

Sandy helped me to resolve the problem that occured with my order in just a few minutes. Thank you, Sandy!

doggocatso
Polen
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 4 februari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 maart 2024

"Working with Cynthia was a pleasure. Her professionalism and dedication to providing excellent customer support were evident throughout our interactions. She was incredibly responsive and went above and beyond to ensure that all of my questions were answered and issues were resolved promptly. I highly recommend Cynthia for her outstanding customer service skills."

kiddy Paws
Verenigde Staten
11 maanden gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 november 2023

I really like the great experience that I just had, a customer made an order but the order wasnt showing in Dsers when I chat with one of the agent she guided to the end to finally complete the client order I am so happy she release my stress

Cheapstuff2.com
Canada
3 maanden gebruiken de app
DSers heeft geantwoord 29 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 januari 2024

Adele's service was exceptional and tailor-made, fully deserving of those five stars. Her attentive listening and quick understanding of my needs made all the difference. With obvious expertise, she exceeded my expectations, providing creative and tailored solutions. Fluid communication and constant availability made the experience as efficient as it was pleasant. Adele excels in her field, combining attention to detail with a commitment to quality service. I highly recommend her services to anyone seeking an exceptional customer experience. Thank you, Adele, for your outstanding work!

TinyPrinter
Canada
8 maanden gebruiken de app
DSers heeft geantwoord 24 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 maart 2024

Great app with amazing support, Alicia was very knowledge and helped me with my issue super fast!

ELUVIOS.
Verenigd Koninkrijk
11 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 december 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 11 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 januari 2024

This is thekitmaze store and i want to write about the customer service Sylvia from DSers support team. she really helped us with the website and assisting to solve a problem we face which is all fixed all because of her help so i want to thank her !!! shes awesome with a great customer assistance !!!

TheKitMaze
Australië
6 maanden gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 december 2023

I was assisted by Alice from Support who, even with the language difficulty (I speak Portuguese), was patient, objective and guided me quickly and clearly. I thank the Support team especially Alice, I hope everyone is like her

Acheiweb
Brazilië
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 februari 2024

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 29 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 mei 2024

Chrissy was very collaborative and helped me to identify the problem.

Sweettinybaby
Canada
2 maanden gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team