Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 december 2023

Eu estava muito perdida em um problema que surgiu. Nunca imaginei que seria respondida tão rapidamente e cordialmente. A Eden foi incrível e resolveu meu problema com uma facilidade e pontualidade impressionantes. Muito obrigada, Eden!

Loja Donabella
Brazilië
6 maanden gebruiken de app
DSers heeft geantwoord 7 december 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 november 2023

I have to say Holly was really helpful. She solved my problem in under a minute!

Kalles Jul
Zweden
5 maanden gebruiken de app
DSers heeft geantwoord 6 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 december 2023

Isla me ajudou muito, estava com um problema logístico e eles me responderam rapidamente, ótimo suporte ao cliente

Astroworld
Brazilië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 september 2023

Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.

Military Overstock
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 13 september 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juli 2023

Quick, on point. Found the issue right away.

Sweet and kind.

pleasure to work with.

I couldn’t find why I wasn’t able to assign the shipping carrier. Everything was setup…except the « activated » button. Yeah i Know. Dumb.

It could’ve taken a while. Sometimes obvious reasons are too obvious to pay attention to it.

Thanks Olivia

Bricolligent
Canada
4 maanden gebruiken de app
DSers heeft geantwoord 3 juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 juni 2023

My agent Via, so knowledgeable and helpful, Via knew exactly what I needed. Via helped me fix my denied fulfillment issue and mapped my supplier. I was a bit frustrated before contacting DSers but I am so glad I did. I am a new small business owner and there are so many things I have yet to figure out. Via made my day that much better taking the weight off of me. Thank you again.

Eydis-8
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 4 juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 juli 2023

“Olivia” :- The purpose of drop shipping required a simple thing to setup all things at a time is product categories so you can add up thousands of products without mixed up. so you can add up-to thousands of products with very easily and systematically to your website and start focusing on your marketing to get money with smartness.

pitiknows
India
3 maanden gebruiken de app
DSers heeft geantwoord 1 augustus 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 juli 2023

Tracy was quick to respond and provided excellent direction to an issue that I had regarding shipping settings on my store. The screenshots she provided during the chat were very helpful. I had already spent a few hours trying to solve the issue myself when I should have tried the chat first. Amazing service!

Buckwild Moto Group
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 24 juli 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 juli 2023

I was helped this evening by Lily and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

InnTend
Mexico
29 dagen gebruiken de app
DSers heeft geantwoord 9 juli 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 november 2023

Just had an interaction with Irene which was very kind and helpful in explaining the whole process that i was interested in!

Projektory
Roemenië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 22 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team