Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
12 juni 2023

SANDY WAS SO HELPFUL AND AMAZING. really showed me step by step process on how to fix my problem
Thank u so much SANDY

LuxAwayCo
Australië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 12 juni 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Bewerkt 18 maart 2024

I'm happy with "Selena"'s customer service for DSers. Her kindness paid off. I'll rate her five stars.

JewelryVital.com
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 11 september 2023

Hello,

We thank you for your rating.
Please feel free to give us any feedback you may have, or if you have some ideas on what we could improve.
We'd be happy to hear from you.

DSers Team

3 oktober 2023

Contacted the service department for help changing an address. Isak was very helpful and solved my issue immediately. Very satisfied with the service.

Twilight Collections
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 6 oktober 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 augustus 2023

Via was super helpful while I was confused about linking a supplier to my DSers so that I would be able to have the right product sent to my customers when they ordered through my store. She was super patient with all the questions that I had and helped me figure them out very fast!

Lazy Pot
Verenigde Staten
30 dagen gebruiken de app
DSers heeft geantwoord 23 augustus 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 september 2023

Serein, a customer service specialist, helped me a lot when I had trouble signing in. Very helpful and quick replies. I definitely recommend the live chat if you have any issues

intelliwrist
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 11 september 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 september 2023

Excellent service, fast and efficient. Congratulations to Lily, who was very kind and helpful. 100 for her

Discount Planet
Brazilië
12 maanden gebruiken de app
DSers heeft geantwoord 20 september 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

15 augustus 2023

Bruna was beyond helpful and patient. I was in a serious pickle with my shipping issues and order fulfillment (my fault), and Bruna saved me. I cannot say enough about how great the service is here. I will likely return because I am learning and I am bound to make more mistakes. Forever grateful.

Anubis Athletica
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 16 augustus 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 oktober 2023

Great support, I was helped by Alice, she solved the problem easily!

Mundo Motard
Portugal
4 maanden gebruiken de app
DSers heeft geantwoord 10 oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 augustus 2023

I want to say thank you to Isak, he was perfect and I really appreciate it!
And helped me with everything and was patient and thanks to him I solved the difficult problem I had I wish everyone was like Isak ❤️

lbjewellry
Israël
2 maanden gebruiken de app
DSers heeft geantwoord 27 augustus 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 september 2023

I reached out for help this morning and Serein was wonderful. I am new and was having trouble finding the product in my online store. Turned out I missed a step. Serein was very quick to find the problem. My message was answered very quickly and screen shots were included to show me exactly what to do to fix my issue.
Then I was sent another screen shot so I could fix the problem on the Shopify end.
The instructions were clear and understandable.
Serein was a Great Help!!

Poppy Shop Gifts
Verenigde Staten
2 dagen gebruiken de app
DSers heeft geantwoord 25 september 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team