Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 april 2024

The support was very fast, kind and helpful! Thank you!

Better Home Life
Israël
5 maanden gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 januari 2024

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Timeless Gentleman
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 24 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 maart 2024

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Bewerkt 18 maart 2024

Ilsa was absolutely fantastic with her guidance and excellent communication! Thanks for all that you do!

HomeGoodsMarketplace
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 maart 2024

Very excellent service, and special thanks to Chrissy for his wonderful effort in solving my problem, as he was very kind and patient. Thank you, Chrissy.

Mallpromax
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 10 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 januari 2024

Had some wonderful customer support today from Jenny, reassured me regarding some remapping to a new supplier, and gave me a better understanding of how it works. thank you Jenny.

Ample Buzz
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 februari 2024

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 21 februari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 april 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Canada
8 dagen gebruiken de app
DSers heeft geantwoord 9 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 maart 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Zweden
3 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 maart 2024

It has been a pleasure experience of using Dsers. Their customer service team is fantastic, especially Sherry who answered my questions very clearly and patiently. Dsers is a great platform with powerful features. I highly recommend using Dsers.

My Big Easy Life
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 6 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team