Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 september 2022

We were very well attended by support through facebook messenger. The service was agile, practical and fast. Thank you Stephen!

Mallu Rosa
Brazilië
9 maanden gebruiken de app
DSers heeft geantwoord 19 september 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 juli 2022

I needed help with something to finish processing an order and when I reached out to the team at DSers, Lucy was absolutely pleasant and was quick on helping me resolve the issue! Thank you for having great people on the team!

jesterred
Verenigde Staten
9 maanden gebruiken de app
DSers heeft geantwoord 31 juli 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 juni 2022

Solicitei informações sobre o dsers e fui muito bem atendido por Villanelle, com atendimento muito tranquilo e pessoa bem esclarecida.

lojadobello
Brazilië
9 maanden gebruiken de app
DSers heeft geantwoord 20 juni 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 februari 2023

Service chat très rapide et concluant. Je conseil tous a faire un petit message en cas de bloquer sur une question :)

Cherry-Shop
Zwitserland
9 maanden gebruiken de app
DSers heeft geantwoord 1 maart 2023

Hi,

Thank you for taking the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 januari 2022

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

White Licorice
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 7 februari 2022

Hi White Licorice,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 november 2022

I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.

Jadey's Closet
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 14 november 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 juni 2022

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

Kander & King
Canada
8 maanden gebruiken de app
DSers heeft geantwoord 12 juni 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 mei 2022

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Conector Store
Brazilië
8 maanden gebruiken de app
2 november 2022

Jessica was the ONLY rep out of 2 others that was able to help me understand what in the world was going on with my account. I think this women should be given a promotion and be able to train other employees because wheeew she's great!!

RixhSkinE
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 2 november 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 december 2021

Catalina was verrrry helpful with helping me map my products. She was very patient and went above and beyond to make sure I was good to go!

Mild Touch Sleepwear
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 19 december 2021

Hi Mild Touch Sleepwear,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team