Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 februari 2024

I am very happy with the support in real time. I contacted Dsers without understanding much about it, since I am starting on dropshipping business and I really don't know much. Isak helped me with all the patience and I admit that he needed to be patient in my case. Anyway I am very satisfied.

SHOPEUREKA.EU
Italië
20 dagen gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 februari 2024

Great service, every time I needed questions they were answered. super satisfied

Moza Brasil
Brazilië
6 maanden gebruiken de app
DSers heeft geantwoord 20 februari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 januari 2024

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
Verenigde Staten
12 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 januari 2024

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 januari 2024

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
Thailand
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 maart 2024

The documentations Isn't that well explained. However, the customer support does make it helpful.

Tech & Innovation
Verenigde Staten
19 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 maart 2024

I had a question about the application and how it works and I was kindly helped by "Alice" and she clarified it quickly and efficiently, helping me promptly.

Lojas Off
Brazilië
19 dagen gebruiken de app
DSers heeft geantwoord 3 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 januari 2024

There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.

Chic & Posh Boutique
Verenigde Staten
27 dagen gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 januari 2024

Hello, I was facing some technical issues with my store & DSers but I contacted DSers on Messenger for help. They replied to me within a minute and a Staff named “Irene” took my request. She was so kind and helpful, not only that she resolved all the issues I was having with my store. Thank you so much to Irene for her kind & fast service.

DestinyExpress
Australië
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 januari 2024

nice customer support . the dear sally was very supportive. she is so fast and active and she help me to solve my issue .

Ninahabi
Duitsland
2 maanden gebruiken de app
DSers heeft geantwoord 31 januari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team