Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 5 oktober 2022

Buena app, funciona bien. El servicio al cliente va de perlas, hay un chat y te contestan al momento. La app NO esta al 100% traducida al español

The Trend Ones
Spanje
App gebruikt gedurende 4 maanden
DSers heeft geantwoord 7 oktober 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 oktober 2022

Issues with the app I needed support on were for importing product lists from AliExpress which it will not do as a complete list but only 1 at a time. Without getting the product to Shopify I’m in tough shape but I got some work around. There also is a push to FSer button Crome extension to push products that only works on PC’s but not iPads using Chrome. They need to work on this!!! As to support… We all need help and support in our lives when encountering new things and new processes and I am pleased to report that I’ve received both from Shopify Support gently guiding my journey between AliExpress, DSer, and Shopify as each piece connects and changes in one can affect the other. My chat support agent was Eden who was both extremely knowledgeable and best of all patient with me to a fault. Giving credit where it is due… If you happen to get Eden when you need support you are in great hands!

Mom and Pop Gift Shop Inc.
Verenigde Staten
App gebruikt gedurende 4 maanden
DSers heeft geantwoord 7 oktober 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 september 2022

Thank you for the service jessica. She was very helpful in answering all my questions accurately. Thank you

BLUTIFUL1
Verenigde Staten
App gebruikt gedurende Ongeveer een jaar
DSers heeft geantwoord 26 september 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 september 2022

Very good customer service on the one! They always get back to me within minutes! Very superb! Also the app itself is easy to navigate

WitterShop
Denemarken
App gebruikt gedurende 18 dagen
DSers heeft geantwoord 19 september 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 september 2022

Irene was such a big help! Her guidance allowed me to be pointed in the right direction to learn new things about the process I am partaking in. I definitely feel comfortable reaching back out for further assistance in the future.

BabyWorld
Verenigde Staten
App gebruikt gedurende 4 maanden
DSers heeft geantwoord 19 september 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

16 september 2022

We were very well attended by support through facebook messenger. The service was agile, practical and fast. Thank you Stephen!

Mallu Rosa
Brazilië
App gebruikt gedurende 10 maanden
DSers heeft geantwoord 19 september 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 september 2022

Quero falar com o suporte me chama +55 63 999559797 Quero resolver uma pendencia que está me dando dor de cabeça

mixshopbrasil01
Brazilië
App gebruikt gedurende 5 maanden
DSers heeft geantwoord 14 september 2022

Hi there,

Thank you for your review, all feedback is important to us. Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

10 september 2022

eu estava em duvida no registro, mas chamei o suporte e a Via me ajudou, agora já estou entendo um pouco melhor o app, se eu precisar novamente irei recorrer a ajuda dela de novo!

Eduh Machado
Brazilië
App gebruikt gedurende 2 maanden
DSers heeft geantwoord 12 september 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 september 2022

Customer support is very fast and responsive. I had a great experience with Jessica, who was happy to answer all my inquiries.

Shopalist
Libanon
App gebruikt gedurende 3 maanden
DSers heeft geantwoord 12 september 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 september 2022

a good application and the support team are helpful especially "Jessica", I hope to add more supportive videos

KENZIBAZAR
Saoedi-Arabië
App gebruikt gedurende 5 maanden
DSers heeft geantwoord 1 september 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team