Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
21 maart 2024

Sherry from Dsers gave me a really good customer service. I did not expect the quick turnaround time from Ders, but Sherry text me back under 2 minutes as soon as I messaged Dsers for my query. Sherry gave me to the point answer and drive me through the process of Dsers and solved my issue straight away. Sherry send me screenshots for better visual explanations. Really appreciated your work and dedication. Thank You very much.

Cloud9baby
Australië
10 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 maart 2024

Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.

Avenila - Interior Lighting, Design & More
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 27 maart 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 maart 2024

Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!

Elegant Jewelry Collection
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 21 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 mei 2024

I've been using DSers since I started dropshipping. The 24k+ 5 star reviews should be proof enough that this is the goto company to work with when dropshipping aliexpress products. Am I've only used the free version!

Today is another example of why I stick with them. I contacted support via messenger and immediately was helped by Wendy. I was looking at my options to move my store to Wordpress and Wendy took the time to show me exactly how I could do that if I decide to make the move. She didn't try to upsell me on anything, just showed me how to do this for free. To get the support so quickly and so friendly is exactly what I needed. So thankful for Wendy's help!

Amuse All
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 5 mei 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 april 2024

When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.

November Brown Fashions
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 24 april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 maart 2024

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

MomoByRain
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 25 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 april 2024

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Organica
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 24 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 april 2024

Blanca helped me very well she is great. They are great. I use this app. It's easy and has a many options to make your store management easy from import products and make many edits to then you can push it to the store. Next for any order you will be able to manage and order from your supplier and make many other actions. It's really a very good choice. About the customer service they are the best, reply fast and solve your problems very effectively.

Online Jewelry
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 22 april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 februari 2024

Great customer service. Aimee was very helpful in answering my questions and getting me to understand a process I was completely lost in. She shared screenshots and videos to help me find on my screen what she was referring to, which helped immensely. Should I ever need help again I hope I get her, because I know I will be getting great service.

DeadGalaxy's Diversified Space
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 26 februari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 maart 2024

5 star review! best service for any shopify app i have tried, literally within seconds a support staff super friendly Raphael helped me fix my problem. it was my first problem in months too! thank you Raphael!

FemboyFits
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team