Recenzje (30 363)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
4 listopad 2024

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

Ellemain
Holandia
21 dni korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 październik 2024

I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”

Noble luxury
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 listopad 2024

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

MiniKamera
Litwa
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 październik 2024

I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.

Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks

Skyrose Trendy Decor
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 listopad 2024

Thanks, Chloe, for all your help and quick response. I feel more confident in launching my online business with the information you have provided. Thank you. Great Customer Service.

4Paws
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 21 listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 listopad 2024

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

Duvall Curiosities LLC
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 październik 2024

I have worked with Krystal and she has been the most helpful technician that I have ever worked with on any platform I've used.

I gladly gave her 5 stars and its not only because she has helped me but also because she worked quickly to help me assess what was wrong even when I didn't know how to ask. I really appreciate the effort. I have been struggling with shopify since I started, and I wish I would have called DSers help desk first. Thank you, Krystal, for your help, you are AWESOME!!!

Peace of Cake
Stany Zjednoczone
23 dni korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 październik 2024

Dylan was able to help me very quickly with my customer service questions. He was clear with his directions and included picture diagrams to help assist.

Follow Your Nose YYC
Kanada
Prawie 2 lata korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 październik 2024

"I had the pleasure of receiving online support from Chrissy, and I must say that her assistance was nothing short of outstanding. She addressed all my questions regarding the Dser platform with professionalism, precision, and a deep understanding of the application. Her knowledge and ability to explain everything clearly made the entire process smooth and efficient. I felt genuinely supported, and all my concerns were resolved promptly.

I highly recommend Dser not only for its functionality but also for the excellent customer service provided by professionals like Chrissy. Her dedication and competence truly set the standard for what customer support should be."

ANOTHER LEVEL
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 listopad 2024

i think it's really amazing i'm glad that i was able to solve my problem. if i ever need help again. i should ask for it i was suprised that they could speak many languages not just one !!

Lumiton
Japonia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team