Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
7 marzec 2024

I'm a fresh kid to drop shipping and was having so many hiccups aligning my orders from Shopify to AliExpress - I was somewhat confused but out of no where like an angel was Jully she was kind, caring, understanding, and took great action in fixing the matter at hand.

Jully rescued me with that jug of water when I needed her most.

I'd greatly recommend anyone to work with Jully 24/7.

She's amazing and deserve kudos from her supervisor or manager.

Jully saved my day like a bag of cash.

Thanks a mil team wonder!

Shoporifik
Jamajka
21 dni korzystania z aplikacji
DSers odpowiedział(a) 10 marzec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 marzec 2024

finally found the best customer service, Chris you're the best

Animeancy
Maroko
10 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 4 marzec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 marzec 2024

Very fast support. Fixed the issue in less than 3 minutes.

LuxLyne
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 11 marzec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 marzec 2024

Dsers is great! Rfimp was really good at helping me when I needed! Thank you!

Loja da Lívia
Brazylia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 24 marzec 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 kwiecień 2024

Had a issue however contacted support was very helpful help me resolve my issue very professional and courteous and patient thanks a great support

Jedens House of Swag
Stany Zjednoczone
7 dni korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 kwiecień 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
Stany Zjednoczone
3 dni korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 maj 2024

"Colleen" from DSers support team, Thank you for your support!

My_Store
Szwecja
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 luty 2024

I had a problem to unlink some of my shops, I asked some help and Aimee helped me really efficiently and fastly found a solution to fix my problems. Thanks again !

ShapeWears
Francja
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 25 luty 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 luty 2024

Sandy helped me to resolve the problem that occured with my order in just a few minutes. Thank you, Sandy!

doggocatso
Polska
Około rok korzystania z aplikacji
DSers odpowiedział(a) 4 luty 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 luty 2024

Rin was the best tech for the issue I was going through. Super helpful and took no time at all. Thank again Rin!

Rumi & Rebel
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 16 luty 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team