Recenzje (30 426)

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23 lipiec 2024

Thanks Isak, the best! I was not too confident I would get any support or help from the DSer's Messenger app, but was I wrong, Isak was less than a minute, very friendly and responsive, and helped me solve my login problems within a few minutes..Thank you Isak, I appreciate your professionalism and very quick and knowledgeable problem solving skills, Isak took a big worry and amount of stress off my shoulders cus i thought i was not going to be able to continue my business, thanks again, top notch.

Sultry
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 25 lipiec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 sierpień 2024

The agent was helpful. I'm not as tech savvy as I would like to be and they were very friendly and easy to work with to troubleshoot my problem.

KOMODO
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 25 sierpień 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 październik 2024

Zico was extremely helpful and knowledgeable in sorting out my problem, thank you.

Leggings Gal
Australia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 21 październik 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 listopad 2024

I would reccomend using DSERS as it is has great features and also great customer service . Chloe really helped me a lot today and was patient .

Bundas Bolt
Węgry
6 dni korzystania z aplikacji
DSers odpowiedział(a) 20 listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 październik 2024

Villanelle solved my problem. Now I works

Ercanos
Szwecja
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 październik 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 listopad 2024

I received support from Lydia and to be fair, I'm quite new to Shopify and very new to Dsers and I was being an idiot to be fair. Imported a product and looked for support as I couldn't see it on my store. Turns out I only had "Point of Sale" as the chosen sales channel instead of "Online Store". But Lydia was very polite, quick to respond and very helpful regardless.

Puurfetto
Wielka Brytania
Około 20 godzin korzystania z aplikacji
DSers odpowiedział(a) 14 listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 październik 2024

Very fast and good customer service!

WashCrush
Niemcy
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 listopad 2024

You are a great customer representative Sherry who answered all my questions with detailed pictures for today

Artezmed
Norwegia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 3 listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 sierpień 2024

I had the pleasure of working with Villanelle from DSER recently, and I couldn’t be more impressed. She tackled a complex mapping issue that was causing significant delays in my project, and her swift, professional handling of the situation truly saved the day. Villanelle’s expertise and efficiency are exceptional—she not only resolved the problem quickly but also ensured that everything was functioning perfectly. Her commitment to excellence and her ability to deliver under pressure are truly commendable. I genuinely appreciate her dedication and the outstanding service she provided. Thank you, Villanelle!

NexoVita Shop
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 25 sierpień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 sierpień 2024

I want to give a huge shoutout to Rfimp for his exceptional customer service. I was mistakenly charged for the DSers app while I was still in my trial period, and as someone who had just started my online store with no customers yet, I wasn’t ready to commit to the advanced plan. Rfimp was incredibly understanding and efficient in resolving the issue. He quickly processed a refund for me, which was a huge relief. His professionalism and kindness really made a difference. Thanks to Rfimp, I can focus on growing my store without any extra stress. Highly recommend!

My Store
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 11 sierpień 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team