Recenzje (30 303)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
17 październik 2024

Amazing customer service very effective, I had a problem with accounts not syncing and I got helped step by step until problem was solved. Thanks!

Otentiko™
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 październik 2024

Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.

MY-KALU
Szwajcaria
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 październik 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 październik 2024

This app is super helpful with handling all your dropshipping orders. And if you have any questions, the customer support is incredibly helpful. I just got done talking with Myra and she answered my question really quick ly and clearly.

Southern Gifts & Prints
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 październik 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Cheffings
Wielka Brytania
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 listopad 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 4 listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 wrzesień 2024

Wow! Vivian was great. She helped me with the DSERS/Aliexpress app. She was so patient and helpful. I had problems with my account signin, ordering, with payment. She helped me resolve everything. She was so patient. We were online almost an hour, yet she patiently took me through each step. I'm new at this so I really appreciated her kindness. Thank you.

Rest Sanctuary
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 7 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 październik 2024

Chloe on Live Chat helped me so much, I was having a issue with the syncing but she told me about the 5 syncs a day and had it updated for me. Really quick response too, connected within 5-10 seconds.

Nevus
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 wrzesień 2024

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Loyal Cavalry
Holandia
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 wrzesień 2024

"Big thanks to Wendy for helping me with the Dsers Shopify setup! She went out of her way to assist me with importing products, checking shipping times, and more. Your support made everything so much easier, Wendy! "

nightoy.com
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 listopad 2024

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
Holandia
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team