Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
29 marzec 2024

Awesome Customer Support! I gave Holly from the Dsers team a difficult problem I needed solved & she found a solution in no time with excellence along the way. I gotta give credit where credit is due, Thank you Holly

Glam Drive™
Australia
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 31 marzec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 kwiecień 2024

I just spoke with Alice and she was amazing! She was fast in replying and helpful. She even sent me screenshots of steps to resolve my issue. I'm glad I spoke to her! Thank you so much!

Pleine Lune
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 marzec 2024

I recently reach out to Dsrs customer support for assistance with an issue I was having with an order that we placed, and had the pleasure of being assisted by Sandy, I need it help with processing order through Dsrs Sandy provided me with exellent support that exceeded my expectations. From the moment I initiated the chat, Sandy was prompt, courteous, and highly knowledgeable. Thank You Sandy.

Velozzo
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 28 marzec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 marzec 2024

It is a very good upgrade from the previous drop shipping apps, ease of using the interface, great system in finding and importing the desired products, very helpful and prompt customer service, many thanks Lucia! Recommend the app!

affectedmob
Wielka Brytania
Około rok korzystania z aplikacji
DSers odpowiedział(a) 12 marzec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 maj 2024

I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.

Laura Lush
Francja
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 kwiecień 2024

I would definitely recommend this app, because everything you need is provided and if there is an issue, customer support is always there to answer any question and concern about your store and product imported. It is worth it.

Chic Le'Meek
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 kwiecień 2024

I had an issue with the system, but Silvia helped me fix it.

T.J. Jewelry and Gifts
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
DSers odpowiedział(a) 25 kwiecień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 marzec 2024

I really like using this app especially they have such an amazing customer service representative named Isak who kindly helped me and saved me time and headache thank you so much

wiloww
Izrael
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 28 marzec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 maj 2024

Holly was an amazing help to me in troubleshooting 2 orders from my Shopify Store. I am very new to this and she helped me learn so many things in a short time. Excellent customer Service and very patient with me as I worked through it.

The Fireside Foundry
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 9 maj 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 marzec 2024

i was very confused because i am new at this and reach out to dsers costumer service live- they answer me in less than a minute and they stayed for almost an hour until i did everything right and understoot everything! this is the best costumer service i ever see. i recommend this app!!

SERA LIN
Izrael
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 24 marzec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team