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28 wrzesień 2020

Great Great support ! Only wish for more video tutorials (rather than blogpost) which are a little bit more complicated to digest !

Kurls.fr
Francja
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 2 listopad 2020

Hi Kurls.fr,

We really appreciate your review on our customer service. We will take your suggestions about more video tutorials into consideration! We are grateful that you took the time out to leave a comment on us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 listopad 2020

Je recommande fortement cette application ! Support client très réactif pour vous aidez à résoudre vos problèmes !

SmartObject
Francja
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 15 listopad 2020

Hi SmartObject,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 lipiec 2023

DSers-AliExpress Dropshipping is currently incompatible
While the app can be used, it may not function as intended if not updated.

Contact the developer for assistance, or uninstall the app and find an alternative in the Shopify App Store.
how do i update?

Sonveni
Brazylia
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 13 lipiec 2023

Hello,

We are working with the Shopify team to fix this issue, but no worries, you can use DSers normally.
This is due to recent changes and all the features are working as intended.

Don't hesitate to let us know if you have any questions.

DSers team

7 sierpień 2023

This is great. And Olivia was extremely patient and helpful explaining and getting my up and running. They are super easy to reach and chat help was seamless.

Maison Quincaillerie
Belgia
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 8 sierpień 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edytowano 27 styczeń 2020

O aplicativo é excelente, muito fácil de usar. Recomendo você ter em sua loja, facilita muito o seu trabalho, automatiza alguns serviços.

Home Lar Shop
Brazylia
Około rok korzystania z aplikacji
16 listopad 2023

Atendimento excelente e certeiro com o problema que tive, em especial para Alicia que me ajudou no momento!!

produtostorm.com
Brazylia
Około rok korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edytowano 21 luty 2022

Gostei muito do atendimento do atendente. Foi muito gentil e fez a maioria das coisas por mim. Quanto ao app achei difícil fazer boundles e a opção de pagamento em massa é só no plano pago.

Exclusividades Premium
Brazylia
Około rok korzystania z aplikacji
DSers odpowiedział(a) 21 luty 2022

Hi Exclusividades Premium,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 kwiecień 2022

fast, efficient and responds precisely to my problem. I am very satisfied with Dsers customer service. Thank you very much for your availability

WellKomeHom
Francja
Około rok korzystania z aplikacji
8 kwiecień 2021

Still learning more about the app. but glad they have a great customer service support "Meena" . Great help provided.

PlayPen Elite
Nowa Zelandia
Około rok korzystania z aplikacji
17 sierpień 2023

We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.

Pepper + Vetiver
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 20 sierpień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team