Recenzje (30 368)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
23 sierpień 2024

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

LINI DELIDUKA
Francja
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 25 sierpień 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 wrzesień 2024

I recently encountered a minor issue with Dsers and was pleasantly surprised by their exceptional customer support. When I reached out to their help center, I was greeted by a knowledgeable and patient representative who took the time to understand my problem. They guided me through the process step-by-step, ensuring I was fully equipped to resolve the issue. The level of service I received was truly outstanding and has solidified my trust in Dsers.

BroSis Store
Zjednoczone Emiraty Arabskie
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 wrzesień 2024

Celia was very efficient in giving the answer to my question. It was quick and she provided screenshots as well.
It hard to know someone's personality through chat, but I got the feeling that she was typing with a smile.

Much appreciated!
Dean

Swag & Wiggles Shop
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 wrzesień 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 sierpień 2024

Great help and patience, I really appreciate there dedication!

Red Wolf Vision
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 1 wrzesień 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 sierpień 2024

Hice una consulta respecto a una dificultad para generar un pedido, y me sorprendió lo rápido que Chrissy contestó mi email con la respuesta, hice los cambios y se solucionó todo, excelente servicio!!

Tu e-Mall
Chile
Około rok korzystania z aplikacji
DSers odpowiedział(a) 14 sierpień 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 wrzesień 2024

Quick and professional help from Isak on the Dsers team.

Earpodswe
Szwecja
28 dni korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 wrzesień 2024

Rin was so great he answer all my questions for me I really appreciate him so much

My Store
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 sierpień 2024

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

WattWielder
Niemcy
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 1 wrzesień 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2024

the support service is always on point, and its pretty fast. recommended

TheoLight
Bułgaria
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2024

Excellent support. Thanks, Isak for your help.

PAWER ON
Nowa Zelandia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team