DSers‑AliExpress Dropshipping , 24 601 recenzji

THIS REVIEW IS SOLELY ABOUT CYNTHIA IN SUPPORT - Cynthia was very helpful and took her time answering my lengthy email that bounced back due to an incorrect email being auto populated. Cynthia did not rush me but was thorough in helping navigate my concerns. I am computer savvy but this platform does leave much to be desired and could use clearer instructions in certain areas. Having the 24/7 access to support is going to be helpful to any user of the platform. ***Cynthia (24/7 support) is the reason for this 5 star rating***

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"

Great customer service. Aimee was very helpful in answering my questions and getting me to understand a process I was completely lost in. She shared screenshots and videos to help me find on my screen what she was referring to, which helped immensely. Should I ever need help again I hope I get her, because I know I will be getting great service.

Sherry from Dsers gave me a really good customer service. I did not expect the quick turnaround time from Ders, but Sherry text me back under 2 minutes as soon as I messaged Dsers for my query. Sherry gave me to the point answer and drive me through the process of Dsers and solved my issue straight away. Sherry send me screenshots for better visual explanations. Really appreciated your work and dedication. Thank You very much.

We highly recommend DSers customer service, in couple minutes I was able to fix the problem and able to submit our order.
Thank you Wendy for your patient and knowledge

Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!

Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!