Recenzje (31 728)

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5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
26 luty 2025

This is my very first to know about deser. I also want to know more about this site. I am happy because you guys answer my question any time I ask. Thanks for the good service.

Bee Variety
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
15 styczeń 2025

i spoke to lucky from customers service and she was able to answer all my question and help me get my orders back on track. It took no time and she gave me a lot of information that i needed to know for processing my orders and the best way to complete it.

iMuskop
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 20 styczeń 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 styczeń 2025

I had some problem and needed to contact with the customer service and I was assisted by Zico . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help

Mama's Bump
Wielka Brytania
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 styczeń 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 styczeń 2025

I needed help with my store, and had lovely support from Rfimp in the online chat section. They helped me step by step with fixing all my problems and made sure that I was back up and running in no time at all.

KinGuards
Australia
Prawie 2 lata korzystania z aplikacji
DSers odpowiedział(a) 13 styczeń 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 luty 2025

I've been using Dsers for many years, but recently I've been having problems every day when placing orders... Now I literally can't process ANY order, with the following error message: "AliExpress found a CPF issue. Contact your buyer to check CPF accuracy "

All orders with the same message, all of them! There's nothing wrong with the customers' CPF, it's a bug in the platform that no one solves... If anyone can help me I'd be grateful, as I have hundreds of orders to send!

Loja Beauty Boss
Brazylia
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 20 luty 2025

Hello!

Thank you for the feedback! If you need anything else, don’t hesitate to reach out.

You can contact us anytime

DSers Team

20 grudzień 2024

Hello everyone,
This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

CLAMINA
Niemcy
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 23 grudzień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 grudzień 2024

Just got off the chat with Zico who helped me figure out why I was having an issue with a failed order. In less then 5 minutes he had it all figured out and the issue was resolved. I love the fact that I can contact someone and almost immediately they respond, and get to work on the issue. This was my second time contacting customer service and nothing but good and convenient experiences. Thanks DSer's for making this process painless

Ecomm Essentials
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 styczeń 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 styczeń 2025

I love using DSers for my AliExpress dropshipping. It's saved me so much time and hassle with its bulk order processing and automated tracking updates. The payment system is also very user-friendly.

Dm Prime Fenix
Brazylia
Prawie 3 lata korzystania z aplikacji
DSers odpowiedział(a) 23 styczeń 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 grudzień 2024

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few extra questions. It only took about 5 minutes to fix my problem, and I couldn’t have done it without his help. Seriously, great customer service! Thanks again, Raphael!

Cherrypick Store
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 4 grudzień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 styczeń 2025

I had a problem that I could not solve.
Within one minute of posting my problem on the live chat, Zico had it solved. Removed all of my stress about not being able to get an order done.

Geek Barn
Australia
Około rok korzystania z aplikacji
DSers odpowiedział(a) 27 styczeń 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team