Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
7 listopad 2023

This app has been excellent for my business so far. Its ease of use along with its overall functionality is one of the reasons. But, by far, one of the greatest selling points is their customer service. I have directly dealt with Eden and have had a wonderful and very helpful experience. I never feel left without answers to my questions as I know that help is only a message away!

Exquisite Edition
Kanada
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 8 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 grudzień 2023

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
Włochy
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 4 grudzień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 listopad 2023

Isak was very helpful today. He knew exactly what I was talking about and he helped me with my problem. Thank you!

BrightCandyChristmas
Australia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 27 listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 styczeń 2024

atendimento top muito bom mesmo parabens Dsers atendente Rin

My Store
Brazylia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2 kwiecień 2024

brava SANDY! :)
mi ha risposto immediatamente ed ha risolto in 2 secondi il mio problema

HeroesWall
Włochy
Około rok korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 listopad 2023

I'm giving 5 stars for a few simple reasons. First of all I had an issue on DSers and contacted the 24/7 support chat via FB Messenger. Lily came on the chat and helped me resolve the issue immediately, she had great customer service, responded quickly and fixed the issue instantly. Overall great experience 10/10 would recommend. And also the app is just great!

Sultanis
Holandia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 13 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 marzec 2024

Lily helped me in solving very important issues. and showed and explained everything in an accessible manner. I am satisfied with her work

My Store
Wielka Brytania
26 minut korzystania z aplikacji
DSers odpowiedział(a) 6 marzec 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 listopad 2023

my experience with Bruna was nothing short of outstanding. Her expertise, patience, empathy, and commitment to resolution make her a true asset to the support team. If you ever encounter an issue and Bruna is there to assist, rest assured that you're in capable hands. Kudos to Bruna for setting the bar high and exemplifying the epitome of excellent customer service!

EZPZ™
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 26 listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 styczeń 2024

Lennon was very helpful and thorough

Fawnce
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

24 listopad 2023

I was facing a problem and then Lucy showed up to help me, she is smooth and quick and very helpful. Cheers to her

ProjcX
Szwecja
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 26 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team