Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
2 styczeń 2024

Gostaria de agradecer em especial a atendente Vivian, me ajudou a solucionar meu problema, que ela tenha só coisas positivas na vida dela!

Lady Viena
Brazylia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 14 styczeń 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 listopad 2023

Irene helped me with a sync'ing problem where my orders were tied to the wrong aliexpress account. She was patient and provided clear instructions while staying on the chat until everything was resolved. I was able to place my orders successfully. Thanks Irene!

XpressChoiceMart
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 listopad 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
DSers odpowiedział(a) 12 listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 grudzień 2023

Muito bom!

Simples
Brazylia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 styczeń 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 grudzień 2023

Nice attention by Alice!!!

Alune Pads
Meksyk
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 grudzień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 listopad 2023

excellent customer service, Olivia assisted me within minutes and helped till my issue was solved. Customer service like this is what I'd like in a partner like Dsers

Peachy Bum
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 21 listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 kwiecień 2024

Trés bonne expérience avec la conseillère Wendy, elle est tres réactive, pertinante et connait bien son travail. Elle m'a sorti d'un beau blocage et je la remercie , il y aurai 6 etoiles je les aurai toutes mises

Klean LM
Kanada
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 16 kwiecień 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 listopad 2023

Grateful for the convenient app and for your help, Rin, you are a lifesaver for me

Evashopx
Wielka Brytania
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 30 listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 listopad 2023

Amity was very friendly and attentive. It took a while to solve my issue but I had the support all the way. It was a very good experience and I'm glad for the patience and professionalism.
Thank you Amity!
You are the best :)

Vivid Shopper
Stany Zjednoczone
14 dni korzystania z aplikacji
DSers odpowiedział(a) 26 listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 październik 2023

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
Wielka Brytania
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 22 październik 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team