Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
25 luty 2024

Wendy is very helpful and friendy

ActionTitan13
SRA Hongkong (Chiny)
5 dni korzystania z aplikacji
DSers odpowiedział(a) 26 luty 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 listopad 2023

I want to thank DSers for the superior customer service today. They helped me streamline the process to fulfill orders in a way I hadn’t previously known how to do. This made me very happy as I can now fulfill orders faster and keep customers happy! Thank you DSers!

Primalunlimited.com
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 15 listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 listopad 2023

Zoe from DSERS helped me greatly resolving a minor issue through the platform. Zoe was prompt and very kind. Thank you for helping me out. I love DSERS it is such a great platform to integrate to shopify.

Grounded Ginger
Australia
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2 grudzień 2023

Sylvia was very helpful and aided me to fix my problem swiftly, even though it was an easy fix Sylvia was patient and kind

AvaniCore
Jersey
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 4 grudzień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 grudzień 2023

I like the DSers‑AliExpress Dropshipping app. It's helpful, but more useful it's their support. Marshall helped me to figure out my problem. Thanks Marshall.

HandyStarTools
Polska
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 7 grudzień 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 grudzień 2023

merci a amity très professionnel elle ma beaucoup aidée grace a elle jai pu trouver une solution a mon problème mille merci
thank you to amity very professional she helped me a lot thanks to her I was able to find a solution to my problem thank you very much

FitPerfectPro®
Francja
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 grudzień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 grudzień 2023

Thanks to Wendy all my problems i was helping is solved. She helped me step for step. Greatest support i encountered!

ICEDDRIP
Holandia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 styczeń 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 grudzień 2023

Hi I had trouble with my Shopify /dsers and Isak excellent, solved my query quickly.

My First Baby Care
Wielka Brytania
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 grudzień 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 styczeń 2024

Lily was wonderful! She helped solve my problem with ease. Give her a raise! She was kind and quick with her customer service. Thank you Lily!

Wandering Home Co.
Stany Zjednoczone
33 minuty korzystania z aplikacji
DSers odpowiedział(a) 31 styczeń 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 grudzień 2023

Great app, with great support! Contacted support with an issue and Isak was great and fixed the problem on the first contact. If you are fulfilling via drop-shipping you need this app!

Doggopod
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 11 grudzień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team