Recenzje (30 408)

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  • 98% ocen to oceny z 5 gwiazdkami
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30 wrzesień 2024

Amazing Support Team. I had pleasure getting first hand help from Blanca as new to Dsers. She had shown great patience in responding my every naive question and guided me through on each and every step. It's amazing experience.

Printili
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 listopad 2024

Had an issue with trying to change shipping method, Adele was very helpful and walked me through it on their chat. She made it quick and easy !!

Autoteile
Kanada
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 14 listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 październik 2024

I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.

Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.

What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.

Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.

ModaFashionPro
Kanada
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2024

Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!

Hero's Arsenal
Stany Zjednoczone
28 dni korzystania z aplikacji
DSers odpowiedział(a) 7 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 wrzesień 2024

Neva was EXCELLENT!
This is best chat experience I have ever had!

Neva was attentive and very informative. I finally understand the process after it being thoroughly explained.

Thank you, Neva!!!

BigiDealz
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 listopad 2024

Villanelle, is the best customer support, solve my problem in few minutes)

Pure Clean
Litwa
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 listopad 2024

I want to take a moment to express my gratitude for the incredible support I received from Vivian on the DSers team. She was absolutely amazing in helping me with all of my issues. Vivian addressed every problem I had and left no questions unanswered. Her friendliness and willingness to assist were truly outstanding. I couldn’t have asked for better support!

PAMO
Niemcy
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 wrzesień 2024

Hi there
This is Villanelle from the customer service team.
Glad to assist you today.

They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.

ElKari Brands
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 8 wrzesień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 październik 2024

This was my first order, and I guess I was doing too much. Chloe so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Chloe!

GleeGear Toys
Wielka Brytania
28 dni korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 październik 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

ADEDE COSMETICS
Włochy
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team