Recenzje (30 408)

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  • 98% ocen to oceny z 5 gwiazdkami
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26 wrzesień 2024

I had an excellent experience with Chrissy.

Chrissywas incredibly patient, knowledgeable, and went above and beyond to resolve my issue quickly.

Chrissy friendly and professional attitude made the entire process smooth and stress-free.

Thank you, Chrissy, for your outstanding support!"

Riya's shoppe
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 październik 2024

I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.

Good job Dsers for this amazing customer service.:)

Thanks a Lot,Lena!! Have a great day:)

The God Gear
Kanada
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 17 październik 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 październik 2024

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

HOMEFOLIOPK
Pakistan
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 wrzesień 2024

Lena was amazing to work with. She answered my message in chat within seconds. My supplier had discontinued the item and she not only helped me find a new suppier, she walked me through the process of cancelling my orders and resubmitting. Best service I've ever gotten from a dropshipping service!

Happy Mom HQ
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 sierpień 2024

Hi,
I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!

Academic Shop
Szwecja
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 29 sierpień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 wrzesień 2024

Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again

Keep Fit Fitness Store
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 listopad 2024

I recently had the pleasure of getting support from Esfania on Dsers team, she was quick on responding to my questions and very helpfull,
thank you for a great customer service Esfania.

Devinzi
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 14 listopad 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 październik 2024

I messaged back and forth with Myra from DSers for over a 3-4hr period. I asked her a million questions and she was patient, quick to find the answer and thorough. She went above and beyond. I really don't know what I would've done if I hadn't been able to message her. It really helped me more than I imagined. She also had great recommendations and was great with directions and telling me how to do something on my end. I am so grateful for this service!

Howdy Ellie
Stany Zjednoczone
20 dni korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 listopad 2024

I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.

haeyaert
Francja
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 październik 2024

Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.

Olevs Oficial Store
Brazylia
Prawie 2 lata korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team