Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
8 listopad 2023

Thank you Isla for your service thru my first order in my new store. Got som mapping issues, and i got the help very quick and fast. Thank you Dsers and Isla!

EZNDZ
Szwecja
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 9 listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 listopad 2023

Vivian was able to answer my questions within minutes - 5 stars from me!

Drivers Horizon
Wielka Brytania
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 12 listopad 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 kwiecień 2024

très bonne aide. parfait

Le plaisir de ranger
Francja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 kwiecień 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 listopad 2023

I had the pleasure of working with Lily tonight. I found her to be very helpful and she was able to answer all of my questions satisfactorily. My questions were around mapping, which has been a thorn in my side and she was able to effectively help me through it. Thank you Lily

GeeBees Online
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 6 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 listopad 2023

Nephele assisted me to solve a problem I had on Dsers (related to ordering and paying a product on Aliexpress after receiving an order on my store at Shopify). Nephele replied nicely, quickly and accurately. I really appreciated her help.

Panoramix Plus
Chile
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 12 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 styczeń 2024

gostei muito do atendimento,foi rapido e solucionou o meu problema.

lojaclickcomclic
Brazylia
2 dni korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 listopad 2023

Emma was very helpful fast and informative! Also she was very friendly. All together, very good service!

tymkwi777
Irlandia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 październik 2023

Five Stars ⭐⭐⭐⭐⭐

I want to express my heartfelt appreciation to Jully from DSers-AliExpress for providing exceptional customer service. I encountered an issue with order processing, and Jully was not only quick to respond but also offered a solution that was not only fast but also incredibly well-explained. Her professionalism and dedication to resolving my problem made a significant difference in my overall experience. I'm extremely satisfied with the service I received, and I can confidently say that Jully went above and beyond to assist me. Thank you, Jully, for your outstanding support, and for making my experience with DSers-AliExpress a positive one!"

I hope this helps, and I'm sure Jully will appreciate your kind words.

EconomixExpress
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 styczeń 2024

fast service, omg

Stargoodie
Holandia
20 dni korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 styczeń 2024

Este app está dentro da minha loja e está dizendo agora que é incompatível.

arcocasa
Brazylia
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 21 styczeń 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team