Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
26 marzec 2024

Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support!

Layal

Home Fads
Kanada
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 marzec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 luty 2024

Really slick process, and the customer support is actually amazing. I made a mistake, and they helped me through everything, sent me screenshots and were extremely clear and patient. Thank you Rin for all your help

Urban Tribe
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 luty 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 luty 2024

DSers a great app especially if you are just getting started with your dropshipping business. It is easy to integrate with AliExpress and Shopify and has many automated features available. DSers also has great customer support that responds quickly and will investigate and answer any questions thoroughly. Shoutout to Via who helped us use the DSers order tracking that auto syncs tracking numbers from Aliexpress to Shopify using DSers. Thank you!

LofiKitchen
Stany Zjednoczone
22 dni korzystania z aplikacji
DSers odpowiedział(a) 25 luty 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 luty 2024

I had a big issue that would have affected my store big time, I therefore sent a email to Dsers then in a matter of 4 mins I got a reply back by asupport agent "AURORA" I would give her 5 star review if we were allowed to review support agent because she honestly helped me 100/100. Thank you Dsers but mainly thank you "AURORA". I would recommend you guys to email Dsers support team if any issue comes up and if your lucky u might get helped by the 10/10 support agent "AURORA".

LoveKnots
Namibia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 luty 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 marzec 2024

I really love this service of yours, it's amazing that you can provide such an important service as a direct chat. I really appreciate this work of yours. and you are very kind,
thanks to Tiffany :)

Hamilton Giarre
Włochy
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 3 marzec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 marzec 2024

Thank you Sandy. Today, when I use DSERS to set up a shop, I found that there is a Shopify shop. I will not close it, but when I want to delete the association, it does not work, so I will contact the DSERS team to ask for help.After receiving the help email of Sandy, she simply confirmed my request with a screenshot, and quickly helped me solve the problem!

DressCars
Chiny
12 dni korzystania z aplikacji
DSers odpowiedział(a) 10 marzec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 luty 2024

My service person was Cynthia, she was amazing, nice person, super fast and helped me out with my problem. Would like to give her 10 stars!:)

GADGEPLACE
Norwegia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 11 luty 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 kwiecień 2024

Worked with Wendy and she's amazing and really helpful.My query was just simple and she immediately solved it. They also respond really fast!

Shanti Crystals
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 kwiecień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 kwiecień 2024

Customer support offers excellent service with a great deal of patience to assist along the way.

SHExFAB
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 21 kwiecień 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 kwiecień 2024

Very very satisfied and happy with the customer service rep, Blanca, who helped me today. Blanca was able to quickly understand my problem and provide a solution that wouldve otherwise caused me a lot of manual work and liabilities (PayPal tracking orders & charge backs). Def recommend the app itself so far

Alouros
Stany Zjednoczone
18 dni korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team