Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
26 marzec 2024

i had some questions and i wasnt sure about everything but Alice helped me a lot, thank you!

Strongrip
Polska
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 27 marzec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 kwiecień 2024

High quality assistance by Marry, I was stuck on a task trying to fulfil an unmapped order. Marry guided me and made it happen in a couple of minutes.
Thanks Marry!

Alora Therapy
Zjednoczone Emiraty Arabskie
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 27 kwiecień 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 kwiecień 2024

Solid App integration , Doing the job for now

TrueBuy.co
Kanada
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 7 kwiecień 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

16 kwiecień 2024

Sherry, did an exceptional Job, i couldnt wish, for some better support, thank you very very much!!

SafySafe
Szwajcaria
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 kwiecień 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7 marzec 2024

This is by far the best dropshipping app out there. I had question and the support I got from Sylvia was fantastic. She answered my questions with humulity and gave me pointers on where to find necessary guide. Now I feel more comfortable paying for the plan. Thank you so much Sylvia

HeycubeWares
Wielka Brytania
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 marzec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edytowano 17 kwiecień 2024

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Seduction Aisle
Jamajka
21 dni korzystania z aplikacji
DSers odpowiedział(a) 14 kwiecień 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 luty 2024

Cynthia from Dsers Support was just wonderful! Kind, patient, explained how to fix things clearly and was able to assist all my issues I had been having for weeks now. Thank you Cynthia!

Manherfest Jewelry
Australia
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 28 luty 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 marzec 2024

I had a situation with the address of my first order but "Lucy" immediately appeared on the support chat and solved all my doubts, amazing customer service. I was really surprised with the warmth,patience, speed and effectiveness of the support. I felt that Lucy was an expert friend in the subject and was helping me at all times, she even calmed me down so I wouldn't be afraid haha. I thank her very much. Then the application is excellent, it works very fast and is effective. Highly recommended!

Trend Trove Box
Wielka Brytania
29 dni korzystania z aplikacji
DSers odpowiedział(a) 31 marzec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 luty 2024

Rita was very patient and helpful. In this age of AI I was glad there was a human behind the typing. If all support are like this experience I had then I know that I made a wise choice.
Thank you again Rita!

ShopByChoiceMall
Stany Zjednoczone
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 16 luty 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 luty 2024

I was wondering how to fulfill my order on Dsers and contact the support line got Sherry. Really helpful, patient and understand easly what I need exactly. I am so happy. Thank you for your support and time.

Fashion Fusion Collection
Wielka Brytania
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 22 luty 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team