Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
16 listopad 2023

Lucia was very efficient in helping me to resolve an issue that caused me to be held up all day trying to resolve it myself. He had it resolved in under 10 minutes. Next time, I will go start to Lucia for help!
~Patty

Goldie The Rescue
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 grudzień 2023

Fast, clarifying, and effective support from Isak!

Must-Haves Store
Portugalia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 grudzień 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 wrzesień 2023

Have just started getting orders with Dsers and Sherry was absolutely amazing. She talked me through everything sent relevant information and solved the problem and was also so patient when I was taking the steps she asked me to do as it took a while to sort things. Excellent help and customer service from her I could not recommend her enough and she helped me get the order through. Fantastic! Would recommend highly!

Scarlett and Black
Wielka Brytania
Około rok korzystania z aplikacji
DSers odpowiedział(a) 7 wrzesień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 listopad 2023

I'm giving 5 stars for a few simple reasons. First of all I had an issue on DSers and contacted the 24/7 support chat via FB Messenger. Lily came on the chat and helped me resolve the issue immediately, she had great customer service, responded quickly and fixed the issue instantly. Overall great experience 10/10 would recommend. And also the app is just great!

Sultanis
Holandia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 13 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 grudzień 2023

Quick response, Isla helped me with what I needed in minutes

NIO Direct
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 4 grudzień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 październik 2023

Ralla from DSers provided exceptional assistance when I faced a challenge with the platform. Her dedication to helping customers and her in-depth knowledge of the system were evident. Not only did she efficiently resolve my issue, but she also ensured I had a clear understanding of the solution. I truly appreciate her professionalism and patient approach. Her support was pivotal in ensuring the smooth operation of my business on DSers. I highly recommend reaching out to Ralla for any assistance on the platform

Modish Moda
Szwecja
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 29 październik 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 grudzień 2023

Thanks a lot to Vivian for helping me with this cool app. recommended!

Kingdom.baby
Polska
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 grudzień 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 listopad 2023

Lucia is absolutely the best! I was having trouble with my account and she was extremely patient with me and helped me get everything worked out!

Overcome All
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 styczeń 2024

excelente atendimento que tive pelo menssenger

Minha loja
Brazylia
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 styczeń 2024

Selena AMAZING

NexLaunch
Holandia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 28 styczeń 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team