DSers‑AliExpress Dropshipping , 24 798 recenzji
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I was helped this evening by Isla and she was wonderful. Super fast service. She included screen shots that showed me exactly what to do to fix my issue. Which was I trying to find.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you for helping me when I needed it - the advice I received from Sally was quick and effective
I needed help again, Lennon was very helpful and everything went smoothly quickly.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Nota 1mil !!!
Resolveu meu problema Rapidão!!!
Atendente: Sandy
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I thank Lennon, he gave me very good support; fast, practical and with excellence.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Sandy was very polite and helpful and quick to provide solutions straight to the point.
Her level of knowledge was great and she understood my needs. Thank you Sandy!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a problem trying to fulfilled my orders but one of the assistance name Alice help me out within a matter of minutes. 10/10 highly recommend this app!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They promised to refund but didn't keep the promise. Their customer service was frustrating, as I had to engage with multiple agents regarding the same issue. Each time, I had to reiterate and explain my query repeatedly. It was a disappointing experience.
Hello,
Thank you for taking the time to leave your feedback.
We have checked our database, and your ticket is still in progress, it is number #24088.
We have marked it as urgent, and your refund is underway. It may take some time for refund to be processed, but rest assured, we will try our best to ensure you get your refund as soon as possible.
Please drop our customer services team a message via on any below methods for an update on your ticket.
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Thanks to Alice my issue was solved in couple of minutes :)
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
An amazing experience . Cat helped me out in every possible way to map my product. Being very new to the business but when you find people like Cat it further motivates you. Thank you so much , keep doing the good work Cat.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Very Good Customer Service
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team