Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
5 wrzesień 2023

I was having issues with mapping my products for shipping and Isak was so very patient with me and provide step by step instructions on how to resolve my issue. I was able to get my orders out to my customers. Isak provide great customer service to me and for that I am grateful and will keep using DSers!!!

Tarje' Supercenter
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 wrzesień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 maj 2023

I got some really awesome help from Neva today! Helped me finally get my first sale through - this is so exciting! Thank u again for the help and the kindness and just a very positive experience with your customer service!

Nordologi
Norwegia
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 4 maj 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 grudzień 2023

awesome service by alice. so nice , so smart , the best. thanks for helping

Stake Tech
Kanada
2 dni korzystania z aplikacji
DSers odpowiedział(a) 3 grudzień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 sierpień 2023

Sylvia was an excellent help! With this being my first time using all of the services, it can seem very complicated at times and they did a good job of walking me through understanding the situation and how to rectify it.

Unicorns Galore
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 sierpień 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2023

I recently had the pleasure of working with Arwen to set up my Dsers for Shopify. From the beginning, she demonstrated exceptional professionalism and was incredibly efficient in her work. What stood out to me was her kindness and patience throughout the entire process. She ensured that every step was clear, and I was comfortable with the changes being made. I highly recommend Arwen to anyone seeking assistance with Dsers or any other related services. Her expertise, combined with her genuine care for her clients, makes her an outstanding choice.

Charmonti
Singapur
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 listopad 2023

I am very grateful to Wendy for her valuable help! Thanks again!

cozyform.com
Serbia
17 dni korzystania z aplikacji
DSers odpowiedział(a) 29 listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 sierpień 2023

I contacted the support when I had a problem with my settings and got very good help from Arwen directly. He was very accommodating and responded exactly to my problem. Thank you and best regards.

Muvea
Niemcy
Około rok korzystania z aplikacji
DSers odpowiedział(a) 20 sierpień 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 listopad 2023

Really happy with the help i got from Una. Im really new to this and i got secure help.

ToloBranding
Szwecja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 lipiec 2023

"I had the pleasure of speaking with Sandy from customer service, and I must say, she provided me with an exceptional experience. From the moment I reached out to her, she was friendly, patient, and attentive to my needs. She took the time to listen to my concerns and went above and beyond to ensure that my issue was resolved promptly and efficiently.

Sandy's professionalism and dedication to providing excellent customer service were truly outstanding. She was able to answer all of my questions and provided me with clear and concise explanations that helped me to understand the issue at hand.

Thanks to Sandy's help, I was able to resolve my issue quickly and without any hassle. Her friendly demeanor and positive attitude made all the difference, and I would highly recommend her and this company to anyone in need of great customer service.

Overall, my experience with Sandy was top-notch, and I can't thank her enough for her help. Keep up the great work!"

Chich
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 19 lipiec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 maj 2023

I started using Dsers app for shopify and find it very useful. Customer service is also nice, Jenny helped me alot to resolve my issues. Just a feedback. It will be really great for us if Dsers create a complete Long course for Dropshipping Where they guide us in detail and step by step process from product selection to pushing product to shopify then setting up shipping methods (specially linked with aliexpress shipping method available for that product). How can we integrate those shipping method in our shopify store. and how to then integrate those methods from store to Dsers app. Like full detail. Like a case study. How professional Dropshippers setting up all the components.

PetnFeed
Pakistan
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 25 maj 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team