Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
6 listopad 2023

Thanks to wendy for the fast and well solving of my problem!

Raiton
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 7 listopad 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2023

Big help!! I was completely lost in my DSers app after some updates, and without the help of DSers support person I wouldnt be able to fix it on my own... He/She saved my emotional health and my shopify store with a lot of patience <3

10/10, Thank you so much!!! :)

Meoowhome
Słowacja
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 maj 2023

It is a clean site with a flawless look, and someone without any technical background would definitely appreciate it...Best Customer Services

SachinKonde L.L.C
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 14 maj 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 listopad 2023

Excelente atendimento,que tive agora ,com atendente doDsers,muito educada e tirou todas as duvidas que eu tinha,uma aula de instrução!!Atendente Blanca de parabéns!!!

Forma e Tech
Brazylia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 23 listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 październik 2023

Perfect, fast and extremely competent support from Selena. I was very happy someone helped me and was patient like Selena.
Thank You very much Selena! I give you a 5 of 5 star rating!

The TopShop
Szwajcaria
22 dni korzystania z aplikacji
DSers odpowiedział(a) 19 październik 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 październik 2023

Irene is the best customers service assistant I have never got she solve a big problem for me and she was responsive thank

OLUDA
Francja
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 9 październik 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edytowano 20 styczeń 2024

Sherry and Cynthia

LATOWER
Izrael
Około rok korzystania z aplikacji
DSers odpowiedział(a) 15 styczeń 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edytowano 30 czerwiec 2023

Started using DSers recently when my old dropshipping stopped working. So far I am very happy with everything. It's super easy to import and edit products, they provide an intuitive search function, and best of all, everything is fully automated so I don't even have to touch my orders, DSers takes care of everything from beginning to end!

Today I had a few questions so I reached out to chat support and talked to Zoe. She was very kind and helpful, answered all my questions, and took the time to explain things to me.

Highly recommend! 16k people can't be wrong.

The Knickknack Shack by Darthside LLC
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 lipiec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 listopad 2023

Je tiens à souligner le bon service que j'ai eu de Sandy. Elle a été patiente avec moi et a su bien me diriger pour solutionner mes problèmes.
J'ai aussi apprécié qu'elle communique avec moi en français. On m'avait dit que votre service était bon mais en anglais. Avec Sandy, je me suis sentie épaulée et en confiance. De plus, on voit qu'elle connait bien l'application Dsers. J'ai aussi aimé ses captures écran pour m'indiquer le chemin sur Dsers et aussi les paragraphes explicatifs et les liens.
Très bon service à la clientèle
Merci

Jappe Prouve
Kanada
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 19 listopad 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 wrzesień 2023

The app itself is very helpful and quick, little to no problems, i encountered my first problem today and Krystal helped me out in less than 5 minutes including easy step directions and screenshots. Highly recommend this for your store.

Park Avenue Collections
Kanada
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team