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Pretty good service for the free version and it is easy to set up as a beginner seller. The Dser customer support is fast and easily reachable through messenger, Isak was very helpful with tracking issues I had.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem, so i got in contact with Villanelle and she helped me solve the problem and got it fixed within 2 mins. Thanks a lot
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Muchas gracias a Olivia por asistir a mi consulta. Muy buena atención.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Amazing app and very helpful customer service!! Olivia helped me with my problem in no time! I did not even blink and everything was solved! <3 Thank you!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The best service, WOW! I had problems, so I could not add my products to DSers. Chris helped me to solve the problem, so he sent me videos how can I do that! Very kind and patient!
Thank you Chris! :)
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian is very supportive and helpful indeed. Good services , filled with knowledge and kindness.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.
From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.
What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.
In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.
Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.
Thank you, Alice, for your wonderful OH SO SWEET SERVICE
Warm regards,
J Wade
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer support service. Sally was accommodating and integral to getting my shop up and running. I couldn't have done it without her.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
"I'm a newbie on D,sers, and I had a fantastic experience with the AliExpress support person who helped me. They were incredibly patient and helpful, guiding me through my issue with ease. As a newcomer, their assistance was invaluable. I appreciate their excellent customer service and would highly recommend them to others!"
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to say thanks for Sylvie who helped the time I wanted.
And I’m really very satisfied for her service and I say keep going for your helping.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team