Recenzje (30 337)

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  • 98% ocen to oceny z 5 gwiazdkami
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6 grudzień 2023

Olivia gave me great support today. I was unable to complete an order. She showed me very quickly and very precisely what I needed to do so that I could complete the order. Once again, thank you very much Olivia for your great support.

Self-Benefit
Szwajcaria
Około rok korzystania z aplikacji
DSers odpowiedział(a) 7 grudzień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 styczeń 2024

This time around my experience was much better with the DSers Customer Support. Olivia took the time to find the correct answer to my issue. In a matter of a few minutes, my issue with my account was resolved. Thank you for the great customer service!

My Store
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 styczeń 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 marzec 2024

Had a technical issue, was really worried I was gonna lose access until I met the wonderful Jenny who resolved the issue very quickly and had me back in very efficiently

TheGreatStuff
Wielka Brytania
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 31 marzec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 marzec 2024

I was struggling to understand about mapping products and spoke to Jenny who was super helpful and very quick to respond! I now understand the process and can map my products with ease :)

LOVE LINK LDN
Wielka Brytania
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 24 marzec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 luty 2024

DSers has been an absolute game-changer for my dropshipping business on AliExpress. The platform offers a seamless experience, making it incredibly easy to manage orders, track shipments, and streamline the entire fulfillment process.

One of the standout features of DSers is its integration with AliExpress, which allows for swift order placement and automatic tracking updates. This integration has significantly reduced the time and effort required to fulfill orders, ultimately improving efficiency and customer satisfaction.

Moreover, the chat support provided by DSers is exemplary. Whenever I've encountered an issue or had a question, their support team has been quick to respond and incredibly helpful. Their knowledgeable and friendly staff have gone above and beyond to assist me, ensuring that any concerns are promptly addressed and resolved.

Overall, I highly recommend DSers to anyone involved in dropshipping on AliExpress. With its user-friendly interface, seamless integration with AliExpress, and exceptional customer support, DSers has become an indispensable tool for my business.

Thank you!

Digi Drop Store
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 25 luty 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 marzec 2024

Thank you Alicia for your help, customer support is available in few minutes, and easy to communicate with by using messenger

LIFESSENTIALS
Wielka Brytania
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 marzec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 kwiecień 2024

Custtomer Service was really helpful and now I can rest assured that my issued is solved. Thank you

Soul Little
Australia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 29 kwiecień 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 czerwiec 2024

mr. Rfimp was very kind

D'Las Shop
Brazylia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 czerwiec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 sierpień 2024

Atendimento muito rapido e agil.

Ofertas Store
Brazylia
Około godziny korzystania z aplikacji
DSers odpowiedział(a) 18 sierpień 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 marzec 2024

I had trouble with mapping the product for one of the orders and chatted with Raphael who was exceedingly helpful. He sent me the screenshot with all I had to do. He even offered to do it for me. Great first experience! Thanks again!

Crescentique
Kanada
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 marzec 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team