Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
12 sierpień 2023

What a GREAT job my support rep Nephele did today. The job took HOURS and I was never made to feel hurried, or stupid, or . . . anything but good!
Excellent, excellent work and professionalism, not to mention kindness! THANK YOU again, Nephele!

Nature Bird & Co.
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 13 sierpień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 sierpień 2023

I'm more than satisfied with DSers, The customer support team is doing a fantastic job, they replied in like 2 minutes and everything was on point. Assistant Una really saved me and did everything to solve my problem with order fulfillment, everything was on point and done quickly. Una if not you I don't know how I'd solved my problem. Thanks very much !!!

Beast Fax
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 3 wrzesień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 październik 2023

One of my favourite features is customer support, they are on hand 24/7 to help me resolve any issues I have.

Gym-Queens.com
Szwajcaria
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 31 październik 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 październik 2023

As a new user of DSERS,I encountered an issue and promptly reached out to their live chat support.I was connected with Serine,who provided me with professional assistance.My problem was resolved within minutes, and I am extremely satisfied with the service.

Acuity Shop
Kenia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 12 październik 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 wrzesień 2023

Eden, thank you for your help, I now know a little about how some things work, thank you for your support.

Vivablite
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 21 wrzesień 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 styczeń 2024

Très bon service client et très efficace ( Myra )

My Store
Francja
17 dni korzystania z aplikacji
DSers odpowiedział(a) 21 styczeń 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 marzec 2024

Incrivel!! Fui atendido pela Villanelle simplesmente foi paciente e brutal comigo!

Facil e Pratico
Portugalia
9 dni korzystania z aplikacji
DSers odpowiedział(a) 11 marzec 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

27 maj 2023

I recently had the pleasure of receiving assistance from Krystal at DSERS, and I must say that my experience was nothing short of outstanding. Krystal went above and beyond to help me resolve a small issue I was facing, and her level of support was truly remarkable.

First and foremost, I'd like to commend DSERS for developing such a useful and user-friendly app. From the moment I started using it, I found myself impressed by its intuitive interface and comprehensive features. It's evident that the developers put a lot of thought into creating an application that caters to the needs of its users.

However, what truly sets DSERS apart is the exceptional customer service provided by individuals like Krystal. When I encountered an issue, I reached out to their support team, and Krystal promptly responded to my inquiry. Her dedication and professionalism were evident from the start, as she patiently listened to my concerns and took the time to understand the problem fully.

Krystal's knowledge and expertise shone through as she guided me step by step through the resolution process. She demonstrated an impressive level of technical proficiency and a genuine willingness to assist me. Her explanations were clear and concise, making it easy for me to follow along and implement the necessary steps to overcome the issue.

What impressed me the most was Krystal's commitment to going the extra mile. She not only resolved my problem efficiently but also took the time to ensure that I fully understood the solution and provided helpful tips to avoid similar issues in the future. Her dedication to customer satisfaction was evident, and it left a lasting impression on me.

Overall, I couldn't be happier with my experience with Krystal from DSERS. The combination of their incredibly useful and user-friendly app with the exceptional support provided by individuals like Krystal elevates DSERS to a level of superiority in their field. I highly recommend DSERS to anyone seeking a reliable and efficient solution for their needs.

Thank you, Krystal, for your outstanding assistance and for being an invaluable part of DSERS' exceptional customer support team. Keep up the fantastic work!

Note: This review is based on my personal experience, and your mileage may vary.

Flowering Cactus
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 29 maj 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 lipiec 2023

First online store and was very overwhelmed setting up and especially getting my first order sorted for my very first customer.
Emma was really informative and gave me step by step with images to help me finalise my first customers order. She was very patient and gave me a much better understanding of the process. Definitely an asset to their team.
Thanks so much

Future You Health & Wellness
Australia
10 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 lipiec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 wrzesień 2023

Bruna help me today by fixing en error code on impart, and checking to make sure nothing was lost, i really appreicated her help for that and i wish the best lock of to her! keep it up!

technology now works (T.N.W)
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 11 wrzesień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team