Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
7 październik 2023

This is a great platform for e commerce, they make everything so smooth and easy, from moving your products to your store, to fulfilling your orders, so great...
The customer service(Cynthia) is top notch, so fast in response and she has a lot patience and explains everything smoothly...AM VERY SATISFIED WITH YOUR ASSISTANCE CYNTHIA, YOU DESERVE A PROMOTION AND A GIFT...

OTULUXE™
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 9 październik 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 wrzesień 2023

Great app! It saves a lot of time when placing orders on Aliexpress. Whenever I needed support, I was promptly assisted and had my issues resolved. In fact, today I was helped by David, and he quickly resolved my problem! I recommend it to everyone!

Esencia del Tiempo
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 wrzesień 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 sierpień 2023

Jully was extremely helpful!!!!! I paid for a website developer whom assured me my orders would be auto fulfilled well I got my first order today and to my surprise the supplier my web developer chose didn’t ship! When I tell you I wanted to cry Jully spent close to 2 hours helping me get set up with the right supplier and getting my first sale processed! Amazing job Jully!!!

SwiftFix Haven
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 sierpień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 czerwiec 2023

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
Wielka Brytania
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 8 czerwiec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 sierpień 2023

Zoe was a great help and solved my issue. Would definitely recommend to support others. Quick response and was patient. Thank you!

Outstanding World of Goods - Ahmed Ahmed
Stany Zjednoczone
Około rok korzystania z aplikacji
DSers odpowiedział(a) 27 sierpień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 czerwiec 2023

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
Czechy
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 czerwiec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 sierpień 2023

Isla was super motivative to help me in all my queries. Isla provided all information needed to provide all solutions.

Thank you very much Isla!

vamospapai30
Brazylia
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 sierpień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 lipiec 2023

The support from Dsers is incredible, I was attended by Ralla, who provided me with a support that I was really positively surprised by, she was impeccable in her service, I explained my problem to her and she promptly asked me for some information, in a matter of minutes she solved my problem, she was extremely fast, objective and friendly.
Thank you so much Dsers and hire more amazing people like "Ralla" for your team!

Athayde Store
Brazylia
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 26 lipiec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 październik 2023

Alicia was awesome in solving my issues with currencies syncing etc! Good stuff!!!

Mindless Shoppers
Australia
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 22 październik 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 wrzesień 2023

SPIKE was amazing with helping me navigate through the website when I contacted dsers customer service. Good job to dsers.

Micaiah Treasures Shop
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 wrzesień 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team