Recenzje (30 354)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
27 wrzesień 2024

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Ryans Archive
Republika Południowej Afryki
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 wrzesień 2024

Rita was the best customer service agent I have met across any form of customer service throughout my life. She went beyond all the measures to make sure the customer is satisfied. She deserves everything for her dedicated service.

Scented Sanctuaries
Niemcy
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 9 wrzesień 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 wrzesień 2024

The support team, specifically Rita, was beyond helpful with supporting my store and helping me efficiently solve the issues I was encountering (user error). Cannot saying enough good things about this support team.

Saving Your Kitchen
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 9 wrzesień 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 sierpień 2024

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Dice Loot
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 1 wrzesień 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 listopad 2024

Excellent response and resolution of my issues from Rita at DSERS. She was super fast with her responses and even faster to understand and fix the queries i had.
Highly recommended!!!

iprocases
Nowa Zelandia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 7 listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 październik 2024

I reached out for something that had been troubling me for quite some time. Chrissy was very polite and patient helping me work through my issue. I did not expect to hear back so quickly when reaching out for help but was pleasantly surprised to have it solved much sooner than expected.

The Cozy Collar
Stany Zjednoczone
8 dni korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 październik 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 wrzesień 2024

Isak has been AMAZING. helping me for more than one hour. super patient and available. thank you a lot for you kind help!

OrthoRepose
Włochy
28 dni korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 październik 2024

The app works perfectly and the support is good too! Thanks Isak for the top service!

Liwolf
Holandia
Ponad 4 lata korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 październik 2024

Blanca was an absolute lifesaver in helping me with DSers and AliExpress integration! She answered all my questions quickly and clearly, making the process so much easier. Her expertise and guidance were spot on—couldn't have done it without her!

TrendyStok
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team