Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
24 wrzesień 2023

Awesome customer service, helped me as soon as I had an issue and got it sorted straight away. 5 Stars

Verity
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 26 wrzesień 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 październik 2023

THANK YOU SO MUCH ISAK !!I was struggling so much on trying to figure out how to work this and, giving the Live chat a chance was the smartest move. With the wonderful help from Isak on live chat I was able to get what I needed done, DONE! He kept answering all my questions, and when I didnt get it he sent easy screenshots to help, and even if when things werent working, HE KEPT TRYING UNTIL IT WORKED. THANK YOU ONCE AGAIN GOAT ISAK AND DSERS!!!!!!
Top NOTCH.

The mob shop
Stany Zjednoczone
4 dni korzystania z aplikacji
DSers odpowiedział(a) 1 listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 czerwiec 2023

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
Wielka Brytania
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 8 czerwiec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 wrzesień 2023

I had the pleasure of receiving assistance from Zoe at DSers for my Shopify business, and I must say, she was incredibly helpful. Zoe's knowledge and expertise in the realm of Shopify were evident from the start.

Zoe provided clear and concise guidance, answering all my questions and helping me navigate the intricacies of managing my online store. Her patience and willingness to assist were greatly appreciated, making my Shopify experience much smoother and more enjoyable.

Virelle
Kanada
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 7 wrzesień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 sierpień 2023

A great and easy way to combine with shopify, though the automation progress could be a bit more optimized. but the great customer service makes up for that. Zoe was super helpful!

Solwergy
Dania
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 23 sierpień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 wrzesień 2023

I try to many dropshipping, This is the one I recommend it , the best one
Thank you
Amazoline Store

Amazoline Store
Kanada
Około 2 lata korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2023

As I am new in the business and Dsers, was tucked in at some point regarding the fulfillment process, reached out to the customer services of Dsers, Raphael helped me out with everything and answered my all following questions in a very friendly manner. Thanks, Dsers, Thanks Raphael!

S.B.M. Beauty
Wielka Brytania
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 wrzesień 2023

Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem

sanceo
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 25 wrzesień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 czerwiec 2023

Today I was in need of help and I was fortunate to have Isak help me. He was so patient with me because I am not computer savvy. He walked me through every step with pictures and arrows and spent a good amount of time with me fixing my problem and I can't be any more grateful for everything he has done for me. He is a great asset to your team.

Thank you
Rachel

shopgadgetsandgearhere
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 28 czerwiec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 czerwiec 2023

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
Czechy
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 27 czerwiec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team