Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
14 grudzień 2023

Excellent Service!

LEDSCAPE
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 grudzień 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 lipiec 2023

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 lipiec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 wrzesień 2023

I was messing with a problem on dser for more than hour! I finally asked to Dsers chat . Thinking it would be 1 hour of waiting. But ALICE answered me within seconds! That's the faster service I ever received. It was fast, helpful and explained why it did not work. It was wonderful. Thank you ALICE!

Abadar
Kanada
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 21 wrzesień 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 listopad 2023

Very helpful customer service, Via was very knowledgeable when helping me out!

SpeedStars
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 czerwiec 2023

I am new at this and I received excellent customer service from Lennon. I really appreciate your kindness. Keep up the good work! Thanks so much

One Classy General Store
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 28 czerwiec 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 listopad 2023

Emma and Blue has been super helpful! Answered my questions promptly

ruxely
SRA Hongkong (Chiny)
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 26 listopad 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 sierpień 2023

Lucas from customer support was extremely nice, patient and helpful.
Answered thoroughly every question I had and cleared out every uncertainty
I had regarding the Dsers experience. keep up with the good work, thanks alot!

Lunacomfort®️
Izrael
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 13 sierpień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 wrzesień 2023

I had a problem with some processing and asked for help, Lucas was the one who helped me, I confess that I was surprised by such agility, attention and politeness from this attendant, he deserves more than 5 stars! Congratulations and thank you Lucas!

AlexxCal
Brazylia
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 13 wrzesień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 wrzesień 2023

I had a great experience with Dser's customer service, and Sylvia was the one who assisted me. When I was feeling stressed about editing and deleting a product, Sylvia came to the rescue and provided me with the help I needed. I'm truly grateful for her support, and it's reassuring to know that Dser has such excellent customer service!

Family Caring Essential
Singapur
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 20 wrzesień 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 listopad 2023

very good attention and disposition, as well as speed to respond. I am very satisfied, thank you.

KUTENDAA.COM
Chile
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 23 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team