Recenzje (30 363)

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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
1 luty 2024

At first I had some trouble figuring out how to set my pricing rules however the support agent Blanca was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help Blanca

ZenScalp
Zjednoczone Emiraty Arabskie
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 luty 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 grudzień 2023

Had a talk with Wendy who was SO much helpful and was willing to take her time and help me with A LOT of questions.
Ended up learning a lot about the process and everything the comes with it through her support!
Was a really quick response and stayed with me the whole time :)

Main Store
Izrael
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 grudzień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 listopad 2023

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 29 listopad 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 sierpień 2024

Je suis satisfait pour avoir trouvé aussi rapidement la solution à mon problème de changement du courriel et du nom de mon compte DSERS grâce au soutien de Sandy. Merci !

Geasytransport
Kanada
28 minut korzystania z aplikacji
DSers odpowiedział(a) 1 wrzesień 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 marzec 2024

Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me

Biscotte et Gaufrette
Wielka Brytania
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 marzec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 styczeń 2024

Sherry, great assistent. She helped me very quickly and clear. I thought i had a hudge problem but she solved it. Thank you Sherry!

Lazel.nl
Holandia
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 30 styczeń 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 luty 2024

quick and efficient live chat support. krystal was a great help and very professional, helped to clear up some things for me. i'm very happy with the service.

LAGEshop
Kanada
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 luty 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 maj 2024

Aimee has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

My Store
Stany Zjednoczone
2 dni korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 kwiecień 2024

I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.

Lumieo©
Niemcy
15 dni korzystania z aplikacji
DSers odpowiedział(a) 9 kwiecień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 kwiecień 2024

good, isak helped me with some doubts about the business ;)

Ruka Tienda
Chile
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 14 kwiecień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team