Recenzje (30 368)

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8 maj 2024

This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.

Finley Holiday Stoneworks
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 10 maj 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

24 kwiecień 2024

beautiful help from Isla, she helped me in 20 seconds, i love the experience here

stariality
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 25 kwiecień 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 kwiecień 2024

I had a quick question about the fulfilment and tracking and got an answer within 2 minutes from Isla. The platform can be a little overwhelming sometimes but their support team is A+ and so quick to help

McCullough Motorcycles
Nowa Zelandia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 14 kwiecień 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 marzec 2021

A big thank you to emaily for solving my problems quickly, and for taking the time to answer me so kindly.

Certy
Francja
Prawie 4 lata korzystania z aplikacji
DSers odpowiedział(a) 1 marzec 2021

Hi Certy,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 lipiec 2020

Best App for Ali dropshipping and perfect customer service!
Made my work way easier and if theres any problem, support is always there and blazing fast.

Naturschoen
Niemcy
Prawie 4 lata korzystania z aplikacji
6 czerwiec 2022

Best integration app between Shopify and Ali. And their service is excellent. I had a question and they helped me solve it in the chat in a few minutes.

PURALICE
Brazylia
Prawie 4 lata korzystania z aplikacji
DSers odpowiedział(a) 6 czerwiec 2022

Hi,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 luty 2024

Very helpful.

One Paw Dog Company
Kanada
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 22 luty 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 kwiecień 2024

Sherry was so helpful! I only has a short question to ask, but she provided the best results and answers I could've ever asked for. Thank you Sherry!

BeautyProEx
Australia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 27 kwiecień 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 kwiecień 2024

Great work by Marry very helpful and supportive behaviour well done ……

Oz Supershop
Australia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 10 kwiecień 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 maj 2024

great service. thanks Vivian

Paw & Furr
Australia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team