Recenzje (28 890)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
31 styczeń 2024

I couldn’t do what I wanted so I contacted customer service. I came across Syvia and she solved my problem in seconds! Thanks again to Sylvia! The best after-sales service

Noxgalaxy
Francja
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 3 luty 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 maj 2024

Atendimento um dos melhores do Brasil top

Fabric ofertas
Brazylia
21 dni korzystania z aplikacji
DSers odpowiedział(a) 12 maj 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 luty 2024

Irene helped me so much. As a newly registered customer, it was very difficult for me and I felt very uncomfortable having to ask so much. But she immediately took away this feeling, she was very helpful and took her time for me. Explained something to me twice, where necessary. You made my day, thank you Irene.

My Store
Holandia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 8 luty 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 kwiecień 2024

great service and a great supplier app

VoxiaStore
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 24 kwiecień 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 kwiecień 2024

thank you very much for the support.

Doctorcervix
Niemcy
8 dni korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 marzec 2024

I got a lot of help from Villanelle! So happy she helped me with a few easy steps.

I'm just learning about DSers-AliExpress, The hand-holding was very welcome, and helpful!

Heart Home Store
Stany Zjednoczone
4 dni korzystania z aplikacji
DSers odpowiedział(a) 13 marzec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 luty 2024

I had a problem with the shipping set up,but it was solved fast by the staff Blanca. She was so kindly and helpful. I appreciate a lot.

Mama & Babies
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 luty 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 styczeń 2024

Great app with lots of features that others don't. I had a great customer service experience with Holly too. Very Helpful!!

Kūki Outdoors
Nowa Zelandia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 22 styczeń 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 styczeń 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 21 styczeń 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 październik 2023

Raphael provided me with excellent customer service. They were very helpful and patient and solved my problem within minutes.

Spark House Haven
Wielka Brytania
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 29 październik 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team