Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
13 lipiec 2023

Isak from DS'ers helped me really good today, what a legend! I got my first order and my fullfillment was not working due to shipment settings. Isak helped me in like 2 seconds and I fulfilled it really fast. Thank you Isak!

Decor Lola
Holandia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 16 lipiec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 sierpień 2023

I had trouble as I am new to DSers but Lennon helped me clear up some misconceptions and really helped me and really took the time aswell. Thank You My Friend!

ProphetWorld
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 6 sierpień 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 lipiec 2023

Thank you to Emma for her great service today. So far, I am happy with DSers customer service, and it's great that they are open 24/7.

Mall For Women
Republika Południowej Afryki
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 17 lipiec 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 czerwiec 2023

Fast, relevant, kind. I had a question about how to use Dsers, it helps me so much. Nothing to add. Thank you so much !

Dallia
Francja
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 28 czerwiec 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 maj 2023

Sylvia helped me a lot with her explanation to map the products permanently, I hope I'll work with her again next time, thank you very much <3

palacecharacters
Meksyk
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 21 maj 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 maj 2023

Tiffany was extremely knowledgeable and helpful with my issue and took the time to make sure it was resolved. An excellent example of what customer service should be! She represented her company well, excellent service!

Alpha Elite Eyewear
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 30 maj 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 lipiec 2023

Five stars because there are great employees like Olivia who help with a rating of 10 stars she helped me with my order, and she was very kind and answered quickly. If all the companies would have employees like this the world would be one step closer to being a wonderful place.

UsefulItems
Litwa
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 27 lipiec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edytowano 19 wrzesień 2023

Edit of a previous review: after a week, they've fixed the issues, thanks!

Luna Schmuck
Francja
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.

We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.

Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

18 październik 2023

Thanks to Tiffany! Really helped me!

Orangme
Kanada
11 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 22 październik 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 lipiec 2023

Raphael was very helpful and guided me through my problems quickly and easily! Good service and fast.

Most Wanted Performance
Australia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 26 lipiec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team