Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
29 sierpień 2023

I was experiencing trouble with shipping settings and was unable to fulfil orders. Arwen helped me with this and resolved the issue! Was very easy and quick to do. Thanks Arwen!

Craze Stop
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 31 sierpień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 czerwiec 2023

Bruna helped solve my "user error" issue very quickly for my first order fulfillment! Very happy with the communication!

Lux Heels
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 czerwiec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 sierpień 2023

Excellent customer support by Spike! Solved my problem within minutes! Will test the actual dropshipping services upcoming week.

My Store
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 16 sierpień 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 lipiec 2023

I really appreciate the service that they offer and very much like the support they gave me, it was very useful, and fast. Im very grateful for that

Gladdfy
Szwajcaria
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 19 lipiec 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 czerwiec 2023

I thought I was having a sign in issue but come to find out I was trying to enter DSERS outside of my Shopify account so I got help from Bruna who answered my plea for help immediately and that’s how I found out I was not in my Shopify DSERS account. Thank you so much for your quick response Bruna and helping fix my error!!

Mindy’s Bitz & Pieces
Stany Zjednoczone
19 dni korzystania z aplikacji
DSers odpowiedział(a) 11 czerwiec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 lipiec 2023

Raphael helped me very well to solve my problem. I really appreciate it. Thanks Raphael! DSers‑AliExpress Dropshipping is a really helpful app.

Fidaby
Wielka Brytania
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 9 lipiec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 sierpień 2023

I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!

TESLA-AERO
Stany Zjednoczone
14 dni korzystania z aplikacji
DSers odpowiedział(a) 10 sierpień 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 wrzesień 2023

Lucas was very helpful with my query. Sorted it out super quick

MyAccessoryLand
Australia
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 październik 2023

Sally me ajudou muito, Obrigado!

Brasil Direto
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 1 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 maj 2023

When I experienced issues with order fulfilment, I reached out to the customer support team. Maye and Minnie were both incredibly helpful and provided excellent customer service.

HOUSE OF GREAT DEALS
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 11 maj 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team