Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
16 sierpień 2023

Sylvia was super helpful and patient while I was experiencing trouble with Tracking settings. thanks

Ubenio
Kanada
10 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 18 sierpień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 październik 2023

Olivia was so kind and helpful she answered all my questions

mozeymart
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 28 październik 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 wrzesień 2023

Customer Experience was Quick , patient and very helpfull. They often help me with confusing technical situation. Always have good service with them

Boutiquee
Kanada
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 wrzesień 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 wrzesień 2023

Amazing app and couldn't ask for better service, Arwen has helped me out a lot! team of professionals.

BeautyHaven
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 październik 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 wrzesień 2023

I want to express my gratitude for the excellent technical support. Your help and responses to my questions were very helpful and prompt. It was very valuable to me and I feel supported. Thank you for your professional help (Eden)!

GlamSparkFest
Słowacja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 wrzesień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 sierpień 2023

Following simple steps Emma from support solved my problem with the link between Aliexpress and DSers in minutes, simple, quick and objective. Thank you kindly

Direct2you.ie
Irlandia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 13 sierpień 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 lipiec 2023

Irene was very helpful in resolving an issue i had with placing an order. she paid very close attention to my issue and was quick to resolve it for me. It was a pleasure collaborating with her. Thank you.

plandies
Holandia
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 lipiec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 listopad 2023

Estou muito satisfeita e aliviada pois hoje a metade do dia tentando resolver um problema que eu não encontrei solução em lugar algum com nenhum dos suportes solicitados encontrei aqui com o LUCAS. muito obrigado, eu sou iniciante e preciso muito de ajudar mas nem sempre encontro suporte disponivél para me ajudar. e estou muito feliz conseguir fazer minha primeira venda, pra quem ta começando com pouco suporte e condições é muito satisfatório, muito obrigado suporte Dsers, e ao atendente LUCAS.

Loja angels
Brazylia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 2 listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 maj 2023

Great support, Sherry helped me out with some questions! Really glad for the support and the fast support !

atendencia
Portugalia
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 29 maj 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 wrzesień 2023

I've had an issue and Chris has been very responsive and provided all needed information. Thanks for the help, the support is great!

WazzaStore
Polska
28 dni korzystania z aplikacji
DSers odpowiedział(a) 24 wrzesień 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team