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23 czerwiec 2021

App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond Facebook messenger

tilhverdag
Chiny
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 25 czerwiec 2021

Hi tilhverdag,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 czerwiec 2022

Easy access to customer service. Helen helped me step by step with my issues. She’s very patient, informative, knowledgeable and have an excellent customer service.

TFranc23 Online Store
Kanada
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 26 czerwiec 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 styczeń 2022

For speed response ask for Jessie :-)
I had a problem tonight... a scary problem. Wrote a support request, 10 minutes later got the answer. 5 more minutes an the problem is solved. Thank you so much Jessie for your support, really appreciated.

Bébé Reborn Plus
Kanada
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 13 styczeń 2022

Hi Bébé Reborn Plus,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

28 kwiecień 2024

The support guided me to the solution very quickly. Thank You to Villanelle

Joriko
Francja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 29 kwiecień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 lipiec 2022

Great service, reply fast and very helpful. I had a few issues to solve, each time i reached out to support, i got a great service. recommended.

RainRider's Cozy Corner
Izrael
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 3 lipiec 2022

Hi,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 kwiecień 2021

They were quick to respond and provided some insight on how to handle my issues. Make sure to ask all the questions you may have in order to resolve what you need.

Kalis Klosets
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2021

Hi Kalis Klosets,

We are happy to learn that DSers is really helpful for you. We will continue working hard to provide an excellent dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 czerwiec 2022

This app is fabulous! I recently migrated from Oberlo and it was super seamless plus it allowed me to order and pay much quicker than the other apps. I had an issue and a few questions with my first order once I switched and contact DSERS for help. I was greeted by Jessica within minutes and she walked me through everything and answered all my questions. Super helpful!

Ezra & Anna
Kanada
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 22 czerwiec 2022

Hi,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edytowano 13 czerwiec 2022

Had encountered some shipping problems, Krystal had provided me with guidance and additional information to resolve the shipping problems insplit seconds. Thanks for her great help.

Enviroynm
Singapur
Ponad 2 lata korzystania z aplikacji
24 kwiecień 2024

Sandy a était top.

Très réactive, on a regler mon probleme tres rapidement .

CASA AMADA
Francja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 27 kwiecień 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 lipiec 2022

Thanks so much Krystal, I appreciate your support. Dsers all the way.....................................................................................................................................................

Live Good Look Good™
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
DSers odpowiedział(a) 19 lipiec 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team